Technical Account Manager Summary
Technical Account Manager job opening in Kansas City, Missouri. A leading distributor of specialty pipes and tubing for a wide range of industries is seeking to fill a Technical Account Manager job opening in Kansas City, Missouri. The company is hoping to discover a competent Technical Account Manager to monitor customer accounts by ensuring their satisfaction and meeting their technical requirements. For the Technical Account Manager who will utilize his or her technical knowledge and skills to best serve customers, the company is offering a high compensation and benefits package.
Kansas City Technical Account Manager Overview:
The Technical Account Manager’s primary job will be to use his or her technical expertise to address customer needs and develop solutions to guarantee their satisfaction. An additional responsibility of the Technical Account Manager will be to educate customers on how to utilize products and to be available to answer any product-related questions. In addition, he or she will be tasked with identifying solutions based upon customer feedback and performance metrics. The Technical Account Manager will also work closely with the sales department and customers to acquire new business and improve sales metrics. For this job, the Technical Account Manager will be responsible for providing technical support to help drive sales and improve customer relationships for the sales department.
Kansas City Technical Account Manager Job Opening
- The principal responsibility of the Kansas City Technical Account Manager is to utilize technical knowledge to meet customer standards and ensure their satisfaction through the solutions that they develop.
- Additionally, the Kansas City Technical Account Manager will identify solutions and develop new product designs using data provided by customer feedback and performance reports.
- Also, he or she will be responsible for orienting customers on the most effective ways to use products as well as remaining a reliable contact to answer any inquiries.
- The Technical Account Manager will collaborate with the organization’s sales department to assist them in meeting goals and targets.
- There are minimal travel requirements outside of the metro Kansas City, Missouri area for this job.
- The Kansas City Technical Account Manager will be tasked with accomplishing any additional jobs as assigned.
Technical Account Manager (Kansas City Area) Job Requirements:
- A Bachelor’s degree in a computer science or related field from an accredited university.
- Strong technical experience and background in digital technologies is preferred.
- Excellent verbal and written interpersonal skills.
- Knowledge of relevant software is a must for this job.
- Must have strong analytical skills.
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