We are seeking an experienced General Manager to lead and oversee operations at a veterinary hospital. The role is responsible for managing daily operations, ensuring profitability, creating a positive work environment, and driving excellence in customer and patient care. The ideal candidate is a strong leader who inspires teams and has a proven track record in operational management.
Position Responsibilities
Operational Leadership
- Oversee daily operations and ensure efficient workflow across all departments
- Implement and maintain standard operating procedures and best practices
- Monitor key performance metrics to achieve financial and operational goals
Team Management
- Lead, mentor, and motivate staff to deliver high-quality service
- Foster a positive, engaging, and rewarding work environment
- Coordinate training and development initiatives for team members
Financial Management
- Manage budgets, financial reporting, and resource allocation
- Identify opportunities to improve profitability and operational efficiency
- Ensure compliance with financial and regulatory standards
Customer and Patient Experience
- Ensure high levels of customer and patient satisfaction
- Address and resolve operational issues in a timely manner
- Maintain a welcoming and professional environment for clients and staff
Prerequisites
- Bachelor’s Degree in Business, Healthcare Administration, or related field preferred
- 5+ years of leadership experience in a healthcare, veterinary, or service-based environment
- Strong organizational, problem-solving, and communication skills
- Proven ability to manage teams, budgets, and operational processes effectively
Certifications (Preferred, but Not Required)
- Relevant management or healthcare certifications
What the Role Offers
- Competitive salary range: $110,000 – $140,000
- Opportunity to lead and grow a high-performing team
- Professional development and career growth opportunities
Why Halifax?
This role offers the chance to lead a dynamic veterinary hospital in a collaborative and supportive environment. You will have the opportunity to shape operations, inspire staff, and make a meaningful impact on the care provided to patients and clients.