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Home » Detroit Michigan Customer Service Jobs

Operations Manager Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Operations Manager Summary

There is an Operations Manager job opening in the greater Detroit, Michigan area. An event planning manufacturing company is seeking a qualified individual to fill the Operations Manager job opening in the greater Detroit, Michigan area. JMJ Phillip’s event planning recruiters are seeking a strong Operations Manager to join a growing team. The Detroit Operations Manager job will be responsible for managing the day-to-day operations of an event planning supply company. This job will require the tracking of inventory, scheduling delivery and retrieval, fleet management, and procuring rental equipment. This company is offering competitive compensation and benefits to an individual displaying exemplary expertise as an Operations Manager in the greater Detroit, Michigan area.

 Detroit Operations Manager Overview:

The Detroit, Michigan Operations Manager will be responsible for ensuring event rental equipment is accounted for, delivered on time, and retrieved after the event. Most commonly the Operations Manager will be scheduling events and managing the staff setting up events. Additionally, the Operations Manager will manage, train, and onboard new staff members. The position also requires the Operations Manager to potentially identify and secure new business opportunities for the organization. The Detroit Operations Manager must also assist in the creation and preparation of the budget for the organization. Furthermore, the job will require executing against both the organizations short- and long-term strategic objectives. In addition to these responsibilities the Operations Manager may also be tasked with identify and engage potential new clients to further grow the business.

Detroit Operations Manager Job Opening

  • This job requires experience in a management position.
  • This position will oversee the day-to-day operations of the organization including scheduling and logistics of event rentals.
  • This job requires coaching and developing employees.
  • The Operations Manager must participate in the creation of the organizations budget.
  • This job requires identify and securing new business opportunities for the organization.

Operations Manager (Detroit area Area) Job Requirements:

  • Bachelor’s degree from a 4-year accredited university.
  • 5 years of experience in management position.
  • Ability to balance many different responsibilities of differing priorities.
  • Ability to manage and train staff.
  • Strong written and verbal communication skills.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Customer Service Analyst Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Customer Service Analyst Summary 

There is a Customer Service Analyst job opening in the greater Detroit, Michigan area. A leading plastic manufacturer is seeking a qualified and eager candidate to fill a Customer Service Analyst job opening in the greater Detroit, Michigan area. JMJ Phillip’s manufacturing recruiters are seeking a dedicated and experienced leader to fill the Customer Service Analyst job opening in the greater Detroit, Michigan area. This job will be in charge of all customer orders within the department. The company in the greater Detroit, Michigan area is providing a competitive wages and attractive benefits. For a Customer Service Analyst who is looking to take the next step in his or her career, this is a great job opportunity.

Detroit Customer Service Analyst Overview:

The Customer Service Analyst to be located in the greater Detroit, Michigan area, will be responsible for using previous skills and experience to handle all customer orders in conjunction with pricing. It is the job responsibility of the Customer Service Analyst to monitor production schedules to ensure on time delivery to the customers. This job also requires the Detroit, Michigan Customer Service Analyst to manage all shipping and customer related issues and complaints. Additionally, the Customer Service Analyst will also update the current ERP system to ensure accuracy among all departments. The ideal candidate will have strong communication and organizational skills that will be used to help them excel in the role. Finally, the Detroit, Michigan area Customer Service Analyst job will oversee customer communication by effectively listening and maintaining company goals.

Detroit Customer Service Analyst Job Opening

  • The Customer Service Analyst is responsible for all customer orders within the department.
  • The Detroit, Michigan area Customer Service Analyst will use previous customer service skills to monitor scheduling between production department and customers.
  • This role will consist of handling all customer and shipping related concerns and issues.
  • The Customer Service Analyst will be able to effectively communicate with customers.
  • The Detroit, Michigan Customer Service Analyst will maintain company standards by reviewing challenges and customers ratings.

Customer Service Analyst (Detroit Area) Job Requirements:

  • Associate’s degree is required for this job. Bachelor’s degree is preferred.
  • At least 2 years of experience in a manufacturing environment is preferred.
  • Knowledge of ISO Software.
  • Strong communication and organization skills is required for this job.
  • Ideal candidates will be proficient in Microsoft Office.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Assistant Manager Job in the Detroit, Michigan Metro Area

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

4733 Assistant Manager Job Opening Detroit, Michigan. 

A growing restaurant chain is looking for an Assistant Manager in the Detroit, Michigan Metro Area. 

Detroit, Michigan Assistant Manager Job Opening 

  • Assist in training of new employees. 
  • Manage all restaurant operations when General Manager is occupied. 
  • Support health and safety standards. 
  • Provide high quality customer service. 
  • Help with accounting and finances. 

Assistant Manager (Detroit, Michigan) Job Opening 

  • A High School diploma or GED is required. 
  • A minimum of three years of restaurant experience. 
  • A minimum of one year of managerial experience. 
  • Previous experience in a fast casual and/or quick service environment. 
  • Excellent written and oral communication skills.

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public. 

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Customer Service Planner Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Customer Service Planner Summary

Customer Service Planner Job Opening in Detroit, Michigan. A premier manufacturing company that specializes in the aerospace industry is currently seeking savvy candidates for a Customer Service Planner job in the greater Detroit area.  The Customer Service Planner will have an integral role in satisfying customers and sustaining relationships while working out of the Detroit, Michigan plant. The job will additionally be charged with increasing sales and exceeding sales goals. For the relationship-oriented Customer Service Planner who can best bringing in more added business, the organization is offering a good starting salary and strong benefits.

Detroit Customer Service Planner Overview

The Detroit, Michigan Customer Service Planner will focus mainly on exceeding sales metrics by constantly adhering to customer needs and setting up manufacturing operations in order to accommodate them. This will include upkeep of work order schedules that could improve department meet deadlines. While the Customer Service Planner will not be managing any direct reports, he or she will be reporting directly to management.

Detroit Customer Service Planner Job Opening

  • The Customer Service Planner will build and maintain relationships with customers through communication and follow-up on their needs that pertain manufacturing processes and materials while working out of the Detroit, Michigan site.
  • The Detroit Customer Service Planner will come up with holistic account plans.
  • The job requires the upkeep of customer relationships while working out of the Detroit, Michigan site.
  • The Customer Service Planner must oversee program schedules by working with project managers, engineers, quality professionals, and manufacturing operators.
  • The Customer Service Planner must leverage context of decisions made for the customer relationships in conjunction with needs and capabilities of various departments in the organization.
  • The Customer Service Planner will need to make sure that parts and materials are delivered while working out of the Detroit, Michigan site.
  • There is minimal travel required for this position.
Customer Service Planner (Detroit Area) Job Requirements:
  • A 4-year degree in a business-related field.
  • At least three years of experience in material planning.
  • Experience working in a low-volume manufacturing environment.
  • Strong analytical ability.
  • Knowledge of Enterprise Resource Planning Systems.

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Human Resource Manager Job Opening in the Greater Detroit Michigan area

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

A growing quick service restaurant is seeking a Human Resource Manager in the greater Detroit, Michigan area. 

Detroit Human Resource Manager Job Opening 

  • Direct HR functions including benefits, onboarding, worker’s comp, documentation, disciplinary issues, and HRIS audits. 
  • Coordinate recruiting and onboarding efforts including orientation and training for new hires. 
  • Work alongside executives to provide reports for compliance and performance. 
  • Represent the brand and culture in positive manner both within and outside of the organization. 
  • Maintain knowledge of current state and federal regulations to monitor and ensure compliance. 

Human Resource Manager (Detroit Area) Job Requirements:  

  • Bachelor’s degree is required. 
  • At least 3 years of experience in Human Resources. 
  • Previous experience in a managerial position. 
  • Knowledge of local, state, and federal labor laws. 
  • Strong understanding of HR procedures, compliance, recruitment, and training and development. 

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public. 

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Customer Service Representative Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Customer Service Representative Summary

Customer Service Representative job opening in Detroit, Michigan. A leading tooling supplier to the manufacturing industry is looking to onboard a Customer Service Representative in Detroit, Michigan. JMJ Phillip’s manufacturing recruiters are seeking an experience Customer Service Representative to join their well-established team. The primary job function for this position is to interact and enhance the customer’s overall experience, while contributing to the overall sales of the company. For a Customer Service Representative who is looking to advance their career, this is a perfect job opportunity.

Detroit, Michigan Customer Service Representative Overview:

The primary job function of the Customer Service Representative is to interact with customers and support the sales department. The Customer Service Representative will help solve customers issues, via written and oral communications. He or She must be comfortable with a high-pace environment.  This job will also be responsible in monitoring the shipment of customer orders, as well as handling any order issues as they may arise. For this Detroit, Michigan job opening, the Customer Service Representative should be comfortable in a sales environment.

Detroit, Michigan Customer Service Representative Job Opening

  • The Customer Service Representative must have a strong customer service skillset
  • For this job, previous sales experience is required
  • The Customer Service Representative will work independently, yet will be apart of the larger team environment
  • He or She must be a quick learner, able to be well-versed in the diverse product line of the company

Customer Service Representative (Detroit Area) Job Requirements:

  • Associate’s Degree is required, Bachelor’s Degree is preferred
  • Previous customer service experience, in the manufacturing industry, is required
  • Strong written and oral communications skills are required
  • Between 2 – 4 years of previous experience working directly with customers
  • This job requires little to no travel
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Program Manager Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Program Manager Summary  

Program Manager job opening in Detroit. A manufacturer of aerospace components is seeking applicants for a Program Manager job opening in Detroit. Our manufacturing recruitment consultants are seeking driven, creative candidates for this Program Manager job opening in the Greater Detroit area. This job provides a competitive compensation package as well as strong benefits.

Detroit Program Manager Overview:

The Detroit Program Manager will oversee programs for new products and other projects. The Detroit Program Manager will handle all communication, strategy, planning, steering, and final completion of assigned projects. All conduct will be expected to be aligned with the standards of the company. The Detroit Program Manager will ensure that programs are completed in such a way that satisfies all internal and external stakeholders.

Detroit Program Manager Job Opening:

  • The Detroit Program Manager will relay communication between the company and customers throughout the duration of programs.
  • Work with customers to determine requirements, goals, and deadlines of programs.
  • Facilitate the program planning process, and assigning tasks to the team.
  • The Detroit Program Manager will determine the scope and key deliverables for each project.
  • Enumerate the tasks and the requirements needed for each of those tasks to be completed adequately.
  • Assign tasks to team members, organize meetings, resolve issues, and ensure that milestones are met.
  • The Detroit Program Manager will be responsible for managing costs and keeping the program on its timeline.

Program Manager (Detroit Area) Job Requirements:

  • A four-year degree in engineering, business, or a related field.
  • Possession of a Master’s degree would be preferable for this position.
  • At least seven years of related experience in a client facing role with supervisory or management responsibilities.
  • Previous experience in an aerospace company.
  • Great communication skills, both written and verbal.
  • Able to develop and foster strong relationships with clients and customers.
  • Proven history of successful project management.
  • Familiar with common project management problem-solving techniques.
  • Familiar with common project management software as well as Microsoft office.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Export Coordinator Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Export Coordinator Summary

Export Coordinator Job Opening in Detroit, Michigan. A subsidiary of a billion-dollar organization is currently seeking an Export Coordinator in the greater Detroit area to help coordinate shipments. The Export Coordinator will have a lot of responsibility for this job, as he or she will need to be an extension of the company’s values of customer service and quality. This Detroit, Michigan company is offering a good starting salary and a high opportunity for growth for the Export Coordinator who is able to deliver excellence on a consistent basis and exhibit great initiative while on the job.

Detroit Export Coordinator Overview: 

The Export Coordinator will need to professionally schedule export shipments and make sure that freight is delivered in an expedient and efficient fashion for this Detroit, Michigan job. He or she will be an extension of the company’s logistics department in Detroit, as it prides itself on great customer service and adherence to great logistical procedures. The Export Coordinator will need to maintain data and track all shipments in order to ensure proper delivery of the products outside of Detroit. The Export Coordinator will be reporting to the Logistics Manager and will be a part of the Supply Chain department.

Detroit Export Coordinator Job Opening 

  • The Export Coordinator will primarily be responsible for scheduling ocean shipments and ensuring the expedient delivery of freight.
  • The role must make booking arrangements with clients outside of Detroit as a part of the shipping process.
  • The position must exhibit all customer service in all his or her operations.
  • The Export Coordinator must document all export shipment coordinates in order to help track freight that leaves the site.
  • The role must look over documents and orders from outside suppliers, vendors, and clients to ensure accuracy with each shipment.
  • The position must work with the rest of the supply chain department in order to resolve documentation errors that may happen on various jobs.
  • The Export Coordinator will complete any objectives as given by the Logistics Manager.
  • This job does not require any travel outside of the Detroit site.
Export Coordinator (Detroit Area) Job Requirements:
  • At least 2 years of clerical experience is required for this job.
  • Experience in logistics and exports are greatly beneficial for this job.
  • A Bachelor’s or Associate’s degree is a plus for this job.
  • Desire to grow within the organization is a plus
  • Great communication skills.
  • Strong customer service skills.
  • Desire to learn and improve processes.
  • Attention to detail.

Job Postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Sales Representative Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Sales Representative Summary

There is a Sales Representative job opening in the metro Detroit area. An industrial manufacturing client is searching to fill the job position Sales Representative in Detroit, Michigan. They are looking for a sales person with excellent customer service and the ability to grow the company’s client base. Our manufacturing recruiters at JMJ Phillip are seeking a hardworking, go-getter to fill the Sales Representative job in the metro Detroit area. This is an excellent job opportunity for those looking to grow in a sales position located in Detroit, Michigan. 

Detroit Sales Representative Overview:

The primary responsibility of the Sales Representative is to acquire new clients as well as maintain ongoing relations with the client base. In addition to this, the Sales Representative must have the ability to recognize opportunities to gather and retain new customers in the Detroit area. To efficiently accomplish this job, the Sales Representative will work with customers to ensure they find the products they need and provide needed solutions, all while performing above and beyond customer service. The job will require travel in and around the metro Detroit area whenever necessary.

Detroit Sales Representative Job Opening

  • The Sales Representative works with customers to answer their questions meet their needs.
  • This job requires someone capable to growing and maintaining clients.
  • The Sales Representative will meet with customers as needed.
  • The candidate will gather and price orders for various products.
  • The job requires a flexible schedule.
  • The Sales Representative will travel when needed. 
Sales Representative (Detroit Area) Job Requirements:
  • 5-7 years of experience in sales.
  • Extensive background in gathering and retaining customer base.
  • The ability to increase volume of sales.
  • Must be available and have a flexible schedule to travel.
  • Proficiency with Microsoft Office. 

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Customer Service Director Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Customer Service Director Summary  

Customer Service Director job opening in Detroit. A consumer goods manufacturer is currently seeking applicants for a Customer Service Director job opening in Detroit. Our manufacturing recruiters are seeking positive, enthusiastic customer service professionals for the Customer Service Director job in the greater Detroit area. This job is an excellent leadership opportunity for Customer Service Managers.

Detroit Customer Service Director Overview:

The Detroit Customer Service Director will be responsible for overseeing all customer service functions for the company. This position reports to the Vice President of operations. The Detroit Customer Service Director will oversee the call center staff, call center supervisors, and all other customer service personnel. The Customer Service Director will develop and improve department policies to improve customer satisfaction at each opportunity.

Detroit Customer Service Director Job Opening

  • The Detroit Customer Service Director will develop and build the customer service department in order to meet customers’ needs.
  • Establish departmental policies to improve customer experience.
  • Work with managers to identify possible improvements that could be made to customer service policies.
  • The Detroit Customer Service Director shall monitor metrics to identify areas of improvement or concern.
  • Communicate re-occurring mechanical issues to appropriate staff as necessary.
  • Take part in the hiring and selection of Customer Service staff.
  • Evaluate indirect and direct reports, provide coaching, mentorship, and corrective actions.
  • Terminate or provide discipline for staff as necessary.
  • The Detroit Customer Service Director will develop and lead training presentations in order to develop personnel’s skills.
  • Consistently seek to minimize call escalations.
  • Perform other duties as necessary.
Customer Service Director (Detroit Area) Job Requirements:
  • A four year degree in business or a related area from an accredited college or university.
  • At least eight years of customer service experience for a consumer goods company.
  • At least four years of experience in a management role.
  • Experience managing a call center staff.
  • Able to manage personnel effectively, both directly and indirectly.
  • Exceptional communication skills, written and verbal.
  • Great active listening skills, able to recognize the priorities of others and address them.
  • Demonstrated history of improving customer satisfaction metrics.
  • Excellent level of business acumen.
  • Familiar with Microsoft office suite, particularly outlook, word, and excel.
  • Able to remain calm and confident in high paced environments.

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

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