Customer Service Planner Summary

Customer Service Planner Job Opening in Detroit, Michigan. A premier manufacturing company that specializes in the aerospace industry is currently seeking savvy candidates for a Customer Service Planner job in the greater Detroit area.  The Customer Service Planner will have an integral role in satisfying customers and sustaining relationships while working out of the Detroit, Michigan plant. The job will additionally be charged with increasing sales and exceeding sales goals. For the relationship-oriented Customer Service Planner who can best bringing in more added business, the organization is offering a good starting salary and strong benefits.

Detroit Customer Service Planner Overview

The Detroit, Michigan Customer Service Planner will focus mainly on exceeding sales metrics by constantly adhering to customer needs and setting up manufacturing operations in order to accommodate them. This will include upkeep of work order schedules that could improve department meet deadlines. While the Customer Service Planner will not be managing any direct reports, he or she will be reporting directly to management.

Detroit Customer Service Planner Job Opening

• The Customer Service Planner will build and maintain relationships with customers through communication and follow-up on their needs that pertain manufacturing processes and materials while working out of the Detroit, Michigan site.
• The Detroit Customer Service Planner will come up with holistic account plans.
• The job requires the upkeep of customer relationships while working out of the Detroit, Michigan site.
• The Customer Service Planner must oversee program schedules by working with project managers, engineers, quality professionals, and manufacturing operators.
• The Customer Service Planner must leverage context of decisions made for the customer relationships in conjunction with needs and capabilities of various departments in the organization.
• The Customer Service Planner will need to make sure that parts and materials are delivered while working out of the Detroit, Michigan site.
• There is minimal travel required for this position.

Customer Service Planner (Detroit Area) Job Requirements:

• A 4-year degree in a business-related field.
• At least three years of experience in material planning.
• Experience working in a low-volume manufacturing environment.
• Strong analytical ability.
• Knowledge of Enterprise Resource Planning Systems.

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