Customer Service Representative Summary
Customer Service Representative job opening in Houston. A chemicals company is seeking candidates for a vacant Customer Service Representative job opportunity in the greater Houston, Texas area. JMJ
Houston Customer Service Representative Overview:
The Houston, Texas Customer Service Representative will work with customers and internal stakeholders to ensure that materials are delivered on time at according to agreements with specific customers. The Houston Customer Service Representative will work as a liaison between internal stakeholders and customer contacts. The Houston Customer Service Manager will utilize resources to rush shipments and will work with customers to deliver past due materials as necessary.
Houston Customer Service Representative Job Opening:
- Provide early notice of potential delays or late deliveries, serving as a conduit for all stakeholders.
- Handle planning activities for shipments, oversee shipments, and ensure customers receive them on time.
- The Houston Customer Service Representative will ensure that shipments to similar areas are consolidated to maintain costs.
- Identify other areas to minimize costs while also ensuring customer satisfaction.
- Relay information to internal personnel based on customer feedback.
- The Houston Customer Service Representative will communicate with customers regularly to better understand their priorities.
Customer Service Representative (Houston Area) Job Requirements:
- Bachelor’s degree in business, supply chain, or a related field.
- At least three to five years of experience in a logistics, supply chain, or closely related role.
- A strong understanding of logistics, transportation, storage, and laws concerning these areas.
- Strong understanding of SAP
- Comfortable working in a high paced, dynamic environment with shifting priorities.
- Great written and verbal communication skills.