Service Representative
Service Representative Job Opening in Nashville, Tennessee. A market leading heavy equipment manufacturer is currently seeking a Service Representative in the Greater Nashville area. Our manufacturing industry recruiters are seeking skilled and dependable service professionals for this Service Representative job in Nashville. This Nashville job is a great job opportunity for job growth for service professionals. This Nashville, Tennessee job offers competitive compensation and a good job benefits package.
Nashville Service Representative Overview:
The Service Representative will provide technical support to customers within the region. The Nashville Service Representative shall provide high quality service to customers in order to improve the relationship between the company and customer. Additionally, the Service Representative shall promote product sales with all customers in the greater Nashville, Tennessee area.
Nashville Service Representative Job Opening
- Mitigate all service or sales related issues for customers within the Nashville region. Keep record of all product or quality issues and concerns. The Service Manger should do this in a prompt and timely manner.
- Establish and bolster a network with equipment dealers in the region. Demonstrate expertise in the product line.
- The Nashville Service Representative will assist dealers within the network for all technical support needed.
- Handle all product warranty issues and out of warranty concerns.
- Keep track of use of after warranty policy dollars.
- The Nashville Service Representative shall relay customer feedback to product development staff regarding product design and service issues.
- Develop and lead new product service training for personnel at customer companies.
- The Nashville Service Representative shall serve as a sales representative for products at dealerships as necessary to promote company products.
- During budget planning processed, the Service Representative shall make suggestions about where budget should be allocated within the region.
- Establish and bolster strong professional relationships with key personnel at dealerships within the assigned region.
- The Service Representative will develop and maintain an expert level knowledge on the industry and the company product line.
- Perform other jobs as assigned.
Service Representative (Nashville Area) Job Requirements:
- Training from an industrial or agricultural college/vocational program.
- A minimum of three to four years of job experience working with industrial or agricultural heavy equipment.
- Good verbal and written communication skills.
- Great negotiation skills.
- Positive, friendly attitude. Good with customers.
- In-depth knowledge of heavy equipment.
- Good with computers, including web-based programs and the Microsoft office Suite of programs such as (Excel, word, and Powerpoint).
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.