Application Support Engineer Summary
Application Support Engineer Job Opening in Detroit Michigan. A company specializing in the manufacturing of electronics for the automotive industry is currently seeking an Application Support Engineer in the greater Detroit area. This global company is offering a good starting salary, as well as the chance to grow within the company to the Application Support Engineer who can best balance customer service ability with engineering knowledge. Only the engineers who are hoping to find a career with a growing company should apply to this Detroit, Michigan job!
Detroit Application Support Engineer Overview:
The Application Support Engineer will be a large part of the customer service and applications functions of the engineering department at the Detroit, Michigan location. He or she will need to use the telephone or occasionally travel out to customer sites to meet with clients who are using the company’s machines. The job will also provide in-depth technical support to customers. The Application Support Engineer will walk users in greater Detroit through the repair and technical support process, which may involve wiring or PLC issues. For issues with the product, the Application Support Engineer will report it back to the company.
Detroit Application Support Engineer Job Opening
- The Application Support Engineer will assist and support the company’s sites in the United States, namely in Detroit, Michigan.
- For this job, the role will provide support over the telephone on various on various products and production lines.
- The position must assist training the equipment users on-site and support the integration of the company’s products.
- The Application Support Engineer will utilize programmable logic controls (PLC) for service calls and customer inquiries.
- The role must liaison with other members of the engineering team in order to solve customer service issues that arise.
- The Application Support Engineer will assist in sales and applications engineering.
- The role must facilitate repairs on defunct equipment.
- The position requires a high degree of travel throughout greater Detroit and Michigan.
- The Application Support Engineer will complete other duties as assigned.
Application Support Engineer (Detroit Area) Job Requirements:
- An in-depth understanding of PLC programming is required for this job.
- A 4 year Bachelor’s degree in an engineering discipline.
- At least 5 years of job experience working in controls and manufacturing or similar relevant experience.
- Ability to interface with customers and communicate well.
- Problem-solving abilities.
- Demonstrated experience utilizing manufacturing line controls.
- Ability to understand highly technical schematics and blueprints.
- Desire to travel.
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