Service Manager Summary

Service Manager job opening in St. Louis, Missouri. An industry-leading automotive supplier is now conducting a search to fulfill a Service Manager job opening in St. Louis, Missouri. The Service Manager will be a large boon to the organization in delivering an exceptional customer experience (CX) for company clients. JMJ Phillip’s sales and service recruiters are looking for Service Managers whom are great technical professionals, as well as strong leaders whom have a devotion to customer service. For the Service Manager whom can best deliver that experience to company clients, the organization is offering up a great compensation package, as well as a high degree of growth. 

St. Louis Service Manager Overview:

The Service Manager will come up with short and long-term strategies for providing technical service to clients, improving relations and enhancing return business rates. Additionally, the Service Manager will determine industry best practices for service. He or she will manage the service department while working out of the greater St. Louis, Missouri site. The Service Manager will also implement the key performance metrics for subordinate service technicians in the department. The Service Manager will develop a strategic plan and direction for the department and will report directly to the company’s executive management. 

St. Louis Service Manager Job Opening

• The Service Manager will serve as a point of escalation while on-site at the greater St. Louis, Missouri location.
• Additionally, he or she will be tasked with the development of the service team at the greater St. Louis location.
• The Service Manager will be held accountable for the client experience when it goes through the company’s service process.
• The Service Manager will be responsible for managing the service functions for the entire United States, traveling over 50% of the time out to different sites.
• The Service Manager will take on any additional jobs as necessary.

Service Manager (St. Louis Area) Job Requirements:

• A 4-year degree in a business-related field is required for this job.
• At last 5 years of experience in a technical service role is required for this job.
• Strong customer service experience is required. 

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