Dispatcher Summary
Dispatcher Job Opening in the greater Detroit, Michigan area. A premier logistics and transport company is currently accepting job applications for Dispatchers in the metro Detroit, Michigan area. For this job, the Dispatcher is will have a large role in coordinating logistics and orders for the organization. He or she will need to be very well-organized and willing to take on an active workload in order to succeed at this job. The company is going to offer a strong starting salary as well as great benefits that include medical, dental, a 401K match, and other benefits. For a Dispatcher who is looking to grow his or her career, this is a great job in Detroit.
Detroit Dispatcher Overview:
The Dispatcher will need to keep track of all of the operations within the company’s fleet in greater Detroit. He or she will need to dispatch drivers and transporters with specified timelines and destinations in order to satisfy the company’s clients. Additionally, the Detroit dispatcher is responsible for working with customers and relating their specifications to the drivers. The Dispatcher will be delivering high-quality customer service to all clients and will need to utilize great communication skills with the drivers. The Dispatcher will report to the company’s Operations Manager and will not have anyone reporting directly to him/her in Detroit.
Detroit Dispatcher Job Opening
- The Dispatcher must dispatch drivers in the company’s operational fleet.
- For this job, the role will also track drivers and their destinations throughout the day.
- The position will need to consistently be in contact with clients, drivers, and dispatch in order to ensure that shipments arrive in the best possible fashion.
- The Dispatcher will need to keep company goals and operational procedures in mind when dispatching drivers.
- The role will collaborate with the dispatch team in order to resolve any challenges that arise.
- The position must be able to alter shipments based on changes in priority, weather, and traffic.
- The Dispatcher must coach, motivate, and develop drivers in the surrounding Detroit area.
- The role must taken on any additional duties as doled out by the Operations Manager.
- There is no travel required for this position.
Dispatcher (Detroit Area) Job Requirements:
- A good amount of experience with STARS and Penske LMS.
- Good working knowledge of the EDI process.
- Great phone voice and strong customer service skills.
- Proficiency with the Microsoft Office Suite, including Word, Excel, Powerpoint, and Outlook.
- An Associate’s or Bachelor’s degree is preferred for the position.
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