Client Service Manager Summary

Client Service Manager job opening in Detroit. A financial services provider is currently seeking candidates for a Client Service Manager job opening in Detroit. Our financial recruiters are seeking thorough, communicative financial professionals for this Client Service Manager job opening in the great Detroit area.  This job offers competitive compensation as well as a great benefits package. 

Detroit Client Service Manager Overview:

The Detroit Client Service Manager will work closely with clients to ensure that they are provided with the highest level of service. The Client Service manager will furnish administrative support functions in order to foster strong professional relationships with clients. The Detroit Client Service Manager will work with clients to identify their needs and provide services to benefits the financial functions of the client company.

Detroit Client Service Manager Job Opening

• The Detroit Client Service Manager will manage all client communications to identify their needs and benchmarks for satisfaction.
• Process financial account forms based on topics discussed in client meetings.
• Manage the customer’s CRM system, identify ways it could be more effectively used.
• The Detroit Client Services Manager will develop and lead trainings for personnel that will use the CRM system.
• Gather appropriate documents and attain signatures for necessary documents when preparing taxes for clients.
• Interface with client personnel and company personnel to coordinate meetings and other business events.
• The Detroit Client Services Manager will manage and maintain the company website.
• Manage and maintain all company social media accounts.
• Organize for receptionist duties to be maintained during illnesses, breaks, and vacations.
• Perform other duties as necessary. 

Client Service Manager (Detroit Area) Job Requirements:

• A minimum of an associate’s degree in a business related discipline.
• A four year degree from an accredited university in a business related discipline would be preferred for this job.
• At least three to four years of experience providing financial services to a client.
• Strong interpersonal communication skills, both written and verbal.
• A high level of familiarity with basic office software such as word, excel, outlook, as well as internet browsers.
• Able to make strong rational decisions with little assistance.
• A high level of business acumen to manage client relationships.
• Able to have strong, professional, positive relationships with co-workers.
• Exceptional devotion to ethics and integrity. 

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.