Service Engineer Summary
A Service Engineer job opening in the greater New Haven, Connecticut area. A growing consumer goods manufacturer is currently seeking a qualified individual to fill the position of Service Engineer in the greater New Haven, Connecticut area. JMJ Phillip’s manufacturing recruiters are seeking an organized and efficient individual for a job opening in the greater New Haven, Connecticut area. The New Haven, Connecticut area will mainly be responsible for servicing and repairing customer products that are returned to the workshop and occasionally at customer sites. This company is offering a competitive salary and benefits package to an individual that displays the knowledge and expertise as a Service Engineer in the New Haven, Connecticut area.
New Haven Service Engineer Overview:
There is a Service Engineer job opening in the greater New Haven, Connecticut area. The New Haven, Connecticut area Service Engineer will be responsible for managing all customer products returned to the workshop for service and repair, as well as to provide 2nd level technical support to customer queries in an efficient and rapid way. The New Haven, Connecticut area Service Engineer will be responsible for ensuring that all support activity is logged correctly in Salesforce and IFS to ensure quality of customer support and efficiency of data handling. The New Haven, Connecticut area Service Engineer will need to work on lightpanels lighting and Anton Bauer products and OConnor, Sachtler and Vinten camera supports products plus other brands as required.
New Haven Service Engineer Job Opening
- This job requires ensuring all spare parts that are consumed are tracked and invoiced accordingly in IFS.
- The New Haven, Connecticut area service engineer will need to travel to customer sites to carry out inspections and repairs as required.
- This job requires testing and inspecting products are functioning correctly before preparing to ship back to customers.
- The New Haven, Connecticut area Service Engineer will need to take ownership of customer issues that are allocated to them.
- This job requires the ability to work under pressure and manage own time and resources effectively.
Service Engineer (New Haven Area) Job Requirements:
- High School Diploma, Associate’s degree or trade school with a mechanical / electronic focus is required.
- Mechanical and electronics technical knowledge and experience.
- Interpret engineering drawing and exploded views.
- Able to identify and use basic and advanced tooling.
- Ability to lift 50lbs.