We are seeking a Branch Manager to oversee daily operations, manage a team of employees, and ensure the branch meets its business and service goals. This role requires a strong leader who can drive performance, build customer relationships, and foster a collaborative team environment.
Position Responsibilities
Leadership & Operations Management
- Lead, coach, and develop a team of approximately 10 employees
- Oversee day-to-day branch operations to ensure efficiency and compliance with company policies
- Monitor branch performance and implement strategies to achieve business objectives
Customer & Business Development
- Build and maintain strong customer relationships to drive retention and growth
- Identify opportunities to expand the branch’s client base and services
- Ensure a high level of customer satisfaction through excellent service delivery
Financial & Performance Oversight
- Manage budgets, financial goals, and expense control for the branch
- Analyze performance metrics and prepare regular reports for leadership
- Drive continuous improvement initiatives to enhance branch profitability
Certifications (Preferred, but not Required)
- Bachelor’s degree in Business, Management, or related field preferred
- 3–5 years of management experience, preferably in a branch or retail leadership role
- Proven ability to lead teams and achieve performance goals
- Strong problem-solving, organizational, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
What the Role Offers
- Salary Range: $70,000 – $80,000
- Opportunity to lead and grow a small but dynamic branch team
- Direct influence on branch strategy, performance, and community presence
- Career growth potential within a supportive and collaborative organization
Why Richmond?
Richmond provides a strong business community, diverse workforce, and excellent quality of life. Its central location offers access to major markets while maintaining an affordable cost of living. With a balance of professional opportunity and cultural amenities, Richmond is an ideal place for ambitious professionals to grow their careers.