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Home » Customer Service Jobs » Page 5

Customer Service Manager Job Opening Chicago Illinois

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Customer Service Manager Summary

Customer Service Manager Job Opening in Chicago, Illinois. A manufacturer of industrial products is currently seeking a Customer Service Manager in greater Chicago, Illinois to oversee their customer service staff and ensure that the company keeps a positive relationship with its customers throughout greater Chicago, Illinois. An ideal job candidate for the Customer Service Manager job will be an energetic leader who is able to motivate a guide a team of around 15-20 individual candidates while working out of greater Chicago, Illinois.

Chicago Customer Service Manager Overview: 

The Customer Service Manager reports directly to the Supply Chain Manager in Chicago, Illinois. The Chicago, Illinois Customer Service Manager is responsible for and directs the Customer Service strategy. This job requires leadership and vision, but will also deal heavily with customer contact, technical support, payment disputes, and other related functions. For this job, the Chicago Customer Service Manager should evaluate and target situations for cost reduction, efficiency improvement, product quality improvement.

Chicago Customer Service Manager Job Opening

  • The Chicago Customer Service Manager create and implement a five year plan for the customer service department with yearly bench markets including at least: converting customers to EDI processing, establishing a productivity metric, build the customer service team into a top tier team.
  • Serve as a member of the Supply Chain Leadership team, suggest methods and strategies to provide better customer service.
  • Provide input about customer service in quarterly reviews while working out of the greater Chicago, Illinois site.
  • For this job, the Customer Service Manager must manage customer service staff as they interact with the customers on orders, claims, and other inquiries.
  • Assist staff in better handling customer issues and problems.
  • Follow up with staff to ensure that complaints are resolved quickly and effectively.
  • Enter data related to orders, credits, and price management.
  • Manage and provide guidance technical support staff.
  • Develop performance indicators to identify root causes and ongoing product issues. Ensure such things are recorded and entered in to the database.
  • Furnish LEED certifications when requested.
  • Ensure all technology is being utilized to the fullest.
  • Serve as system administrator for the customer service database.
  • Create performance metrics to measure the work of the department against the company’s goals.
  • Develop job descriptions for each position of the department.
  • Oversee the staff, provide guidance, and take disciplinary action as necessary.
  • Create a budget for the customer service department and mange it. Evaluate and identify cost saving measures.
Customer Service Manager (Chicago Area) Job Requirements:
  • A minimum of a bachelor’s degree in business, sales, marketing, or a related field is a requirement for this job.
  • A minimum of five years of customer service or sales job experience.
  • A minimum of ten years of job experience handling direct reports and driving staff improvement.
  • Exceptional communication skills, written and verbal.
  • Exceptional problem solving skills.

Job Postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Program Manager Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Program Manager Summary  

Program Manager job opening in Detroit. A manufacturer of aerospace components is seeking applicants for a Program Manager job opening in Detroit. Our manufacturing recruitment consultants are seeking driven, creative candidates for this Program Manager job opening in the Greater Detroit area. This job provides a competitive compensation package as well as strong benefits.

Detroit Program Manager Overview:

The Detroit Program Manager will oversee programs for new products and other projects. The Detroit Program Manager will handle all communication, strategy, planning, steering, and final completion of assigned projects. All conduct will be expected to be aligned with the standards of the company. The Detroit Program Manager will ensure that programs are completed in such a way that satisfies all internal and external stakeholders.

Detroit Program Manager Job Opening:

  • The Detroit Program Manager will relay communication between the company and customers throughout the duration of programs.
  • Work with customers to determine requirements, goals, and deadlines of programs.
  • Facilitate the program planning process, and assigning tasks to the team.
  • The Detroit Program Manager will determine the scope and key deliverables for each project.
  • Enumerate the tasks and the requirements needed for each of those tasks to be completed adequately.
  • Assign tasks to team members, organize meetings, resolve issues, and ensure that milestones are met.
  • The Detroit Program Manager will be responsible for managing costs and keeping the program on its timeline.

Program Manager (Detroit Area) Job Requirements:

  • A four-year degree in engineering, business, or a related field.
  • Possession of a Master’s degree would be preferable for this position.
  • At least seven years of related experience in a client facing role with supervisory or management responsibilities.
  • Previous experience in an aerospace company.
  • Great communication skills, both written and verbal.
  • Able to develop and foster strong relationships with clients and customers.
  • Proven history of successful project management.
  • Familiar with common project management problem-solving techniques.
  • Familiar with common project management software as well as Microsoft office.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

General Manager Job Opening in the Greater Detroit Michigan Area

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

A growing quick-service restaurant is seeking a General Manager in the greater Detroit, Michigan area. 

Detroit General Manager Job Opening 

  • Oversee all store operations and report to corporate executives. 
  • Complete all hiring, onboarding, career development, and training procedures. 
  • Understand and enforce store policy while creating a positive and productive work environment. 
  • Maintain sanitation of workstations and ensure team complies to food safety regulations and health codes. 
  • Organize and maintain inventory and ensure equipment is in working condition. 

General Manager (Detroit Area) Job Requirements:  

  • Bachelor’s degree required. 
  • At least 2 years of restaurant management and food service experience. 
  • Prior experience with training and scheduling shift personnel. 
  • Ability to communicate professionally. 
  • Understanding of financial management of restaurant businesses.   

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Consultant Job Opening New York New York

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Consultant Summary

There is a Consultant job opening in the greater New York, New York area. A growing boutique consulting firm is looking for a qualified candidate to fill the Consultant job opening in the greater New York, New York area. JMJ Phillip’s consulting recruiters are searching for an individual to fill this new role. The greater New York, New York area Consultant will be managing client-based projects while following company goals and methods. This consulting firm is looking forward to providing a competitive compensation with benefits. For a Consultant who is looking to take the next step in their career, this is an exciting job opportunity in the greater New York, New York area.

New York Consultant Overview:

The greater New York, New York area Consultant is responsible for managing projects with a wide variety of client-based agendas while ensuring optimal business functionality and success. This job has a strong emphasis on data collection, analysis and problem solving. The New York, New York Consultant should be prepared to work closely with clientele to ensure strong business relationships and tangible goal-orientated outcomes. This individual should be able to collect and analyze data for company projects. For a well-rounded Consultant this is an exciting job opportunity in the greater New York, New York area.

New York Consultant Job Opening:

  • The New York, New York Consultant should have strong problem solving and communication skills.
  • This individual should have strong drive for executive strategy and research in client industries.
  • The Consultant will be managing goal-orientated business projects.
  • This individual must have the abilities to collect and analyze market data.
  • The New York, New York Consultant should expect to work closely with clients to reach their goal set needs.

Consultant (New York Area) Job Requirements:

  • Bachelor’s degree in a business-related field is required, an MBA is preferred for this job.
  • At least 3 – 5 years of experience in a consulting position is needed.
  • Experience with data analysis and is required.
  • Excellent project management, interpersonal, and communication skills.
  • About 75% of domestic travel is needed for this job.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Customer Service Representative Job Opening in the Greater Louisville, Kentucky Area 

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

A leading manufacturer in the electrical systems industry is seeking a Customer Service Representative in the greater Louisville, Kentucky area.  

Louisville, Kentucky Customer Service Representative Job Opening  

  • Process orders, quotes, credits, and returns 
  • Act as primary point of communication with customers by phone, electronically, or in person 
  • Manage key customer accounts 
  • Respond to issues with shipments, damaged products, or other customer complaints in a prompt and respectful manner  
  • Maintain detailed and accurate records of client interactions and transactions 

Customer Service Representative (Louisville, Kentucky) Job Requirements:   

  • High School diploma or equivalent required 
  • Must have 2+ years of work experience in Customer Service 
  • Experience in a manufacturing environment handling inventory preferred  
  • Strong computer skills 
  • Exceptional communication skills and ability to build relationships with key customers 

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.  

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Regional Manager Job Opening Atlanta Georgia

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Regional Manager Summary

There is a Regional Manager job opening in the greater Atlanta, Georgia area. A leading equipment service company is looking for an ambitious individual to fill the Regional Manager job opening in the greater Atlanta, Georgia area. JMJ Phillip’s recruiters are searching for a strong individual to fill this new job. The greater Atlanta, Georgia area Regional Manager will be responsible for leading operational for a wide array of business aspects. This fast-growing equipment service company is looking forward to providing a competitive compensation with benefits. Individuals looking for opportunities for personal and professional growth are a perfect fit for the Regional Manager job opening in the greater Atlanta, Georgia area.

Atlanta Regional Manager Overview:

The greater Atlanta, Georgia area Regional Manager is responsible for designing and leading managers in annual business development plans and processes. The Atlanta, Georgia Regional Manager should be prepared to run performance evaluations and implement changes when needed for all divisions company facilities. This job has a strong emphasis on training and coaching, customer service, communication, analytical, and reasoning skills. This individual should be able to easily navigate Enterprise Resource Platforms, as well as, sales and accounting principles and tools. For a Regional Manager who enjoys Change Management, this is an exciting job opportunity in the greater Atlanta, Georgia area.

Atlanta Regional Manager Job Opening:

  • The Atlanta, Georgia Regional Manager should have excellent communication, customer service, analytical and reasoning skills.
  • This individual is responsible for running performance evaluations and implementing changes throughout company facilities.
  • The Regional Manager will be designing and leading managers in annual business development plans and processes.
  • This individual must have the ability to train and coach multiple departments of employees to ensure company profitability.
  • The Atlanta, Georgia Regional Manager should expect to use leading Change and Lean Management tools and concepts.

Regional Manager (Atlanta Area) Job Requirements:

  • Bachelor’s degree in business management or a related field is required for this job.
  • 5 – 10 years of experience in a managerial position is needed, preferably in the distribution industry.
  • At least 5 years using Enterprise Resource Platforms (ERP) is required.
  • Excellent communication, analytical, customer service, and reasoning skills.
  • 50% travel is required for this job.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

General Manager Job Opening Atlanta Georgia

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

General Manager Summary

There is a General Manager job opening in the greater Atlanta, Georgia area. A growing landscaping service provider is looking for a motivated individual to fill the General Manager job opening in the greater Atlanta, Georgia area. JMJ Phillip’s service recruiters are searching for a leading individual to fill this role. The greater Atlanta, Georgia area General Manager will be responsible for overseeing all projects. This fast-growing landscaping service provider is looking forward to providing competitive compensation and benefits packages to the individual who takes this job.For a General Manager who is looking to take the next step in their career, this is an exciting job opportunity in the greater Atlanta, Georgia area.

Atlanta General Manager Overview:

The greater Atlanta, Georgia area General Manager is responsible for working with employees and customers to ensure best business practices are used and customer satisfaction is high. This job has a strong emphasis on customer service, communication, leadership, and interpersonal skills. The Atlanta, Georgia General Manager should be prepared to lead and motive all employees to reach company goals of productivity and customer service through continuous improvement projects. This individual should be able to coach and train employees through various projects. For a General Manager who enjoys promoting teamwork and company satisfaction this is an exciting job opportunity in the greater Atlanta, Georgia area.

Atlanta General Manager Job Opening:

  • The Atlanta, Georgia General Manager should have strong customer service, communication, leadership, and interpersonal skills.
  • This individual is responsible for leading all employees to follow company procedures, policies and reach overall goals.
  • The General Manager will be working closely with employees and customers.
  • This individual must have strong experience coach and training employees.
  • The Atlanta, Georgia General Manager should expect to be the leading figure for customer relations.

General Manager (Atlanta Area) Job Requirements:

  • Bachelor’s degree in business management, engineering or a related field is required for this job.
  • At least 5 years of experience in related managerial position is needed.
  • Experience with coaching and training employees through large scale projects is preferred.
  • Excellent customer service, communication, and interpersonal skills.
  • Little travel is required for this job.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Design Manager Job Opening in the Greater Chicago Illinois Area

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

A well-known service provider in the Interior Design industry is looking for a Design Manager in the greater Chicago, Illinois area. 

Chicago Design Manager Job Opening 

  • Partner with senior management to ensure set goals are consistently met. 
  • Manage all phases of design projects, including project set-up. 
  • Develop and manage planning professionals, project schedules, and budgets. 
  • Enhance existing policies, processes, and strategies that help the company run efficiently and profitably. 
  • Oversee and make improvements to company policies and procedures to create a productive, organized, clean, and safe environment. 

Design Manager (Chicago Region) Job Requirements: 

  • Bachelor’s degree in a related field is required for this role. 
  • At least 2 years management experience in the commercial interiors, office interiors, or interior design industry. 
  • Demonstrated knowledge of commercial interiors and commercial furniture design. 
  • Proven experience utilizing design programs including AutoCAD. 
  • Excellent communication, interpersonal and leadership skills. 

Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public. 

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Sales Representative Job Opening San Francisco California

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Sales Representative Summary 

There is a Sales Representative opening in the greater San Francisco, California area. A growing plastics manufacturer is seeking a dependable and experienced candidate to fill a Sales Representative job opening in the greater San Francisco, California area. JMJ Phillip’s manufacturing recruiters are seeking a talented leader to fill the Sales Representative job opening in the greater San Francisco, California area. This job will be in charge of generating, leading, and exceeding sales goals within the department. This organization in the greater San Francisco, California area is offering great benefits and attractive compensation to an individual displaying expertise in manufacturing sales. For a Sales Representative who is looking to excel in their career, this is an excellent job opportunity.

San Francisco Sales Representative Overview:

The greater San Francisco, California Sales Representative will be responsible for generating sales leads in order to improve the sales process in the company. It is the job responsibility of the Sales Representative to help determine pricing schedules for promotions and negotiations. The job also requires the San Francisco, California area Sales Representative to use previous experience and background knowledge to prepare weekly and month reports in order to track sales progress. Additionally, the Sales Representative will have strong leadership and communication skills in order to coordinate sales efforts with the marketing team. The ideal candidate for the job must have strong customer service and negotiation skills in order to drive change within the department. Finally, the San Francisco, California Sales Representative position must visit existing and potential clients, maintain client records, and promote company programs.

San Francisco Sales Representative Job Opening

  • The Sales Representative must be able to effectively drive sales by working cross functionally with various departments.
  • The San Francisco, California area Sales Representative will prepare weekly/monthly sales reports to help improve productivity.
  • This job will consist of determining price schedules for promotions.
  • The Sales Representative will coordinate sales efforts with the marketing team in order to drive growth within the department.
  • The San Francisco, California Sales Representative will meet with client and use strong organization skills to maintain client records.

Sales Representative (San Francisco Area) Job Requirements:

  • Bachelor’s degree in Sales, Supply Chain, or related field is required for this job.
  • At least 5 years of sales experience and the ability to understand the sales process in needed.
  • Must be competent in Microsoft Office applications such as Word, Excel, and Outlook.
  • Ideal candidates will have prior marketing experience.
  • Strong communication and customer service skills.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.
 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

Export Coordinator Job Opening Detroit Michigan

Posted on September 9, 2023September 9, 2023 by JMJ Phillip

Export Coordinator Summary

Export Coordinator Job Opening in Detroit, Michigan. A subsidiary of a billion-dollar organization is currently seeking an Export Coordinator in the greater Detroit area to help coordinate shipments. The Export Coordinator will have a lot of responsibility for this job, as he or she will need to be an extension of the company’s values of customer service and quality. This Detroit, Michigan company is offering a good starting salary and a high opportunity for growth for the Export Coordinator who is able to deliver excellence on a consistent basis and exhibit great initiative while on the job.

Detroit Export Coordinator Overview: 

The Export Coordinator will need to professionally schedule export shipments and make sure that freight is delivered in an expedient and efficient fashion for this Detroit, Michigan job. He or she will be an extension of the company’s logistics department in Detroit, as it prides itself on great customer service and adherence to great logistical procedures. The Export Coordinator will need to maintain data and track all shipments in order to ensure proper delivery of the products outside of Detroit. The Export Coordinator will be reporting to the Logistics Manager and will be a part of the Supply Chain department.

Detroit Export Coordinator Job Opening 

  • The Export Coordinator will primarily be responsible for scheduling ocean shipments and ensuring the expedient delivery of freight.
  • The role must make booking arrangements with clients outside of Detroit as a part of the shipping process.
  • The position must exhibit all customer service in all his or her operations.
  • The Export Coordinator must document all export shipment coordinates in order to help track freight that leaves the site.
  • The role must look over documents and orders from outside suppliers, vendors, and clients to ensure accuracy with each shipment.
  • The position must work with the rest of the supply chain department in order to resolve documentation errors that may happen on various jobs.
  • The Export Coordinator will complete any objectives as given by the Logistics Manager.
  • This job does not require any travel outside of the Detroit site.
Export Coordinator (Detroit Area) Job Requirements:
  • At least 2 years of clerical experience is required for this job.
  • Experience in logistics and exports are greatly beneficial for this job.
  • A Bachelor’s or Associate’s degree is a plus for this job.
  • Desire to grow within the organization is a plus
  • Great communication skills.
  • Strong customer service skills.
  • Desire to learn and improve processes.
  • Attention to detail.

Job Postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.

 
  • Accepted file types: pdf, doc, docx, txt, Max. file size: 32 MB.

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