We are seeking a Quality and Process Control Manager to lead quality assurance and process control initiatives that drive operational excellence, process stability, and continuous improvement within a manufacturing environment. The ideal candidate will have a strong background in quality systems, process optimization, and team leadership, with a proven ability to implement data-driven strategies that improve product quality, reduce defects, and enhance overall manufacturing performance.
Position Responsibilities
Build & Lead the Quality Organization
- Develop and lead a high-performing quality and process control team.
- Establish clear ownership, performance metrics, and standardized work practices.
- Foster a culture of accountability, collaboration, and continuous improvement.
Process Control & Risk Management
- Lead the implementation and maintenance of Process Failure Mode and Effects Analysis (PFMEA) and Control Plans.
- Identify process risks and develop effective preventive controls, monitoring systems, and response plans.
- Continuously evaluate and improve process control strategies.
Process Stability & Performance Improvement
- Utilize Statistical Process Control (SPC) and process capability analysis to reduce variation and improve manufacturing performance.
- Optimize production processes to increase yield, throughput, and operational efficiency.
- Drive initiatives that improve process consistency and reliability.
Quality Management Systems
- Lead the implementation and continuous improvement of the Quality Management System (QMS).
- Oversee internal audits, corrective and preventive actions (CAPA), measurement system analysis (MSA), and compliance activities.
- Integrate quality data systems to support real-time performance monitoring and decision-making.
Continuous Improvement
- Lead structured problem-solving initiatives using methodologies such as DMAIC and 8D.
- Analyze quality data and customer feedback to identify improvement opportunities.
- Implement sustainable corrective actions and standardize best practices across operations.
Cross-Functional Collaboration
- Partner with Engineering, Operations, Production, and Supply Chain teams to improve manufacturing processes.
- Support new product introductions by ensuring quality planning and process readiness.
- Communicate quality performance and improvement initiatives to leadership.
Prerequisites
- Bachelor’s degree in Engineering or a related technical discipline.
- Minimum of 10 years of experience within a manufacturing quality organization.
- At least 5 years of leadership experience managing and developing technical teams.
- Strong experience with Quality Management Systems (QMS), SPC, PFMEA, Control Plans, and CAPA.
- Experience utilizing statistical analysis and process capability tools to drive continuous improvement.
- Excellent analytical, leadership, communication, and problem-solving skills.
- Ability to lead cross-functional teams in a fast-paced manufacturing environment.
Certifications (Preferred, but Not Required)
- Lean Six Sigma Green Belt or Black Belt
- American Society for Quality (ASQ) Certification (CQE, CQM/OE, or equivalent)
- ISO Internal Auditor Certification
- Other quality or manufacturing process certifications
What the Role Offers
- Salary Range: $130,000 – $145,000 annually.
- Comprehensive medical, dental, and vision insurance.
- 401(k) with company match and retirement savings programs.
- Paid time off and paid parental leave.
- Flexible spending and health savings account options.
- Life, disability, and supplemental insurance programs.
- Employee wellness and assistance programs.
- Professional development, leadership training, and career advancement opportunities.
- Employee discount and additional voluntary benefit programs.
Why Jackson?
Jackson offers a strong manufacturing presence and an excellent environment for professionals seeking long-term career growth in advanced manufacturing. The area provides access to a skilled workforce, a collaborative industrial community, and opportunities to contribute to innovative production processes while enjoying a balanced quality of life.