We are seeking a General Manager to lead and scale a growing trucking operation. This is a hands-on, high-responsibility role focused on carrier operations, fleet management, and improving operational efficiency. The GM will oversee day-to-day operations, set the tone for the organization, and create the systems and routines required to scale safely, efficiently, and profitably.
Position Responsibilities
Operational Leadership & Execution
- Lead end-to-end operations including dispatch, driver performance, utilization, routing, service execution, and capacity planning.
- Establish operating cadence with daily/weekly rhythms, KPI reviews, and root-cause problem solving.
- Build a culture of urgency, accountability, and proactive communication.
P&L Ownership & Fleet Economics
- Own the P&L and operating plan, driving performance against service, cost, and profitability targets.
- Improve key metrics such as utilization, empty miles, revenue per mile, cost per mile, operating ratio, on-time performance, and margin.
- Identify initiatives to increase profitable throughput, including lane optimization, asset utilization, and productivity improvements.
Safety, Compliance & Risk Management
- Oversee DOT/FMCSA compliance and safety culture.
- Implement and maintain safety programs, training, monitoring, and incident response.
- Partner with stakeholders to uphold safety standards without sacrificing operational speed.
Organization Build & Team Development
- Design and scale the operating organization structure, including Transportation Managers, Dispatch Managers, and drivers.
- Hire, coach, and retain high performers; set performance expectations and accountability.
- Implement clear processes and SOPs for dispatch operations, driver management, service recovery, and reporting.
Systems & Process Maturity
- Evaluate and implement tools and workflows to support scaling, such as TMS, ELD systems, reporting dashboards, and standardized work instructions.
- Improve visibility and decision-making through timely and accurate KPI reporting.
Growth Enablement
- Support growth by improving execution on existing volume and enabling new lanes/services.
- Partner with commercial stakeholders on customer ramp, service commitments, and operating readiness.
- Identify long-term expansion opportunities, including network growth and additional service lines.
Prerequisites
- Senior leadership experience in an asset-based trucking/carrier operation.
- Direct ownership of dispatch, drivers, and safety/compliance outcomes.
- Proven history of scaling or improving trucking operations with measurable results.
- Strong command of fleet economics and KPIs: CPM, RPM, utilization, empty miles, operating ratio, on-time performance, claims.
- Ability to operate in fast-paced, ambiguous environments with high ownership.
- Strong executive communication and “no surprises” leadership style.
Certifications (Preferred, but not Required)
- Industry certifications in transportation, logistics, or fleet management.
What the Role Offers
- Base salary up to $200,000 (depending on experience) plus performance bonus eligibility.
- Competitive benefits package.
- Opportunity to lead a growing trucking operation as a true “mini-CEO/COO,” building systems, teams, and processes from the ground up.
Why Los Angeles?
Los Angeles provides access to a major transportation hub, offering exposure to high-volume shipping, large shipper environments, and opportunities to optimize fleet and network operations while contributing to the growth of a dynamic trucking business.