We are seeking a driven and personable Sales Manager to lead retail sales efforts across three high-traffic auto service and parts locations. The ideal candidate is a confident B2C sales professional who understands how to close deals while offering exceptional service to everyday customers—many of whom may not have in-depth automotive knowledge. This is not a role for a passive order-taker; we need someone who can actively engage walk-in customers, upsell effectively, and build lasting relationships through trust and transparency.
Position Responsibilities
Sales Performance
- Lead in-store sales activities, promoting and upselling services and products to retail customers
- Hit daily, weekly, and monthly sales goals across all assigned store locations
- Use a consultative sales approach to educate customers, answer questions, and recommend appropriate services
Customer Experience
- Maintain a welcoming, professional environment in each store
- Communicate clearly and kindly with customers who may not be car-savvy
- Ensure that each customer feels respected, informed, and comfortable with their purchase decisions
Team Coordination
- Collaborate with store-level staff to monitor service flow and support high customer traffic
- Assist the VP of Operations in implementing sales strategies, promotions, and customer outreach efforts
- Identify and address any customer service or operational issues that impact sales
Reporting and Accountability
- Track and report sales performance, customer feedback, and market trends
- Provide feedback to upper management on potential improvements in store performance and customer engagement
- Ensure compliance with company policies and industry regulations
Prerequisites
- 3–7 years of retail or B2C sales experience, preferably in automotive, consumer goods, or service-oriented industries
- Proven track record of meeting or exceeding sales targets
- Strong interpersonal communication skills and a professional demeanor
- Ability to adapt your sales pitch and tone based on customer knowledge level
- Comfortable working independently across multiple store locations
- Must be willing to work a flexible retail schedule, including some weekends
Certifications (Preferred but Not Required)
- Any sales-related training or certifications in retail, customer service, or the automotive industry are a plus
- High school diploma required; some college coursework or a degree in business, marketing, or a related field preferred
What the Role Offers
- A stable, full-time role with competitive base compensation and performance incentives
- Autonomy to run point on sales across three well-established locations
- Direct visibility and mentorship from senior leadership
- Opportunity to grow into a higher-level multi-store or regional role
- A supportive company culture that values initiative, service, and results
Why Chicago?
This opportunity offers the chance to work in one of Chicago’s most vibrant and accessible neighborhoods. The locations benefit from dense residential foot traffic, a strong local customer base, and great visibility. With each store embedded in a thriving community, this role gives the right sales professional a chance to shine in a high-potential, high-reward environment.