We are seeking an experienced IT Analyst to provide technical support and implementation services for manufacturing, inventory management, and quality business applications. This role involves managing the integration and optimization of Oracle Cloud solutions and other enterprise systems, ensuring smooth operations within a 24/7 manufacturing environment. You will work closely with both IT and business teams to align system capabilities with operational needs and drive continuous improvements.

Position Responsibilities

Business Analysis and Solution Design

Evaluate business requirements and propose technical solutions within manufacturing, inventory management, and quality processes.
Analyze and document business processes, specifications, and system enhancements.
Recommend system improvements that support business goals and operational efficiency.

System Integration and Support

Oversee system upgrades, enhancements, and integrations, including Oracle Cloud ERP, WMS, and MES.
Manage the full project lifecycle from planning through execution and post-go-live support.
Troubleshoot and resolve technical issues to minimize downtime and impact on operations.

Testing and Quality Assurance

Design, execute, and document test cases for new and updated systems to ensure functionality and system stability.
Report on testing progress, defects, and results to relevant stakeholders.
Collaborate with teams to identify and implement improvements based on testing findings.

Change and Readiness Management

Lead user readiness and change management activities to ensure smooth adoption of new systems and processes.
Develop training materials and assist end-users during transitions and post-go-live.
Monitor and report on business readiness, training, and engagement activities.

Data Analysis and Reporting

Create and manage reports from multiple data sources to support decision-making.
Ensure the accuracy, relevance, and timeliness of business data.
Enhance reporting capabilities, empowering business users with self-service reporting options.

User Engagement and Communication

Build and maintain relationships with business stakeholders.
Provide clear, timely communication on project statuses, risks, and issue resolution.
Ensure alignment between stakeholders and system goals.

Oracle Cloud Functional Support

Provide in-depth support for Oracle Cloud Manufacturing, Inventory Management, and Quality modules.
Manage integrations between Oracle Cloud, Oracle WMS, and MES systems.
Support EDI transaction processing and system configurations.

Prerequisites

Bachelor’s degree in Information Technology or a related field (or equivalent experience).
Minimum of 2 years’ relevant experience in IT or manufacturing systems support.
Proficiency in system integration, application support, and Oracle Cloud ERP.
Ability to manage multiple projects and communicate effectively with both technical and business teams.
Experience in a 24/7 manufacturing or utilities operation is a plus.
Strong analytical, problem-solving, and interpersonal skills.

Certifications (Preferred, but Not Required)

Oracle Cloud certifications (Manufacturing, Inventory, or Quality).
Project Management or Business Analysis certifications (e.g., PMP, CBAP).

What the Role Offers

Opportunity to work on high-impact projects that influence business processes.
Hands-on experience with Oracle Cloud and system integrations in a dynamic manufacturing environment.
A collaborative team environment with room for personal and professional growth.
Career development opportunities in IT and enterprise systems management.

Why Perrysburg?

Perrysburg is a growing community offering a mix of urban and suburban living, with excellent schools, parks, and recreational activities. Located near major manufacturing and technology hubs, Perrysburg provides ample professional and personal growth opportunities. Whether you’re looking for a career in a thriving industry or a peaceful community to call home, Perrysburg is an excellent place to live and work.