Warehouse Counter Staff Summary

Warehouse Counter Staff Job Opening in Detroit, Michigan. A lighting products company currently seeks to hire a worker to serve as the Warehouse Counter Staff in Detroit in one of the company’s wholesale warehouses. This job will be required to be performed by someone who is flexible and willing to perform a multitude of duties as necessary. This company offers competitive compensation and a good job benefits package.

Detroit Warehouse Counter Staff Overview:

The Detroit Warehouse Counter Staff Member shall serve in a customer facing role at the warehouse, and will also perform a variety of tasks in the warehouse during downtime. Ideal job candidates will have a can-do attitude and will be able to operate with little direction in an environment where duties are not explicitly defined.

Detroit Warehouse Counter Staff Job Opening

Staff the counter and interact with vendors and customers at the Detroit warehouse.
Field customer complaints and questions, forwarding complaints or questions to the proper personnel as necessary.
Answer phones at the warehouse and take orders.
Enter orders into the company database.
Utilize active listening to understand customers’ needs and provide advice when appropriate.
The Detroit Warehouse Counter Staff Member will keep counter and front of the warehouse clean and presentable.
Document any damage items and notify procurement or quality staff.
The Detroit Warehouse Counter Staff Member must ensure all goods sold are properly stored and are not visibly defective.
Updating stock levels and ensuring that stock levels are accurate.
The Detroit Warehouse Counter Staff Member will serve as an advocate for the customer when problems arise.
Perform deliveries using the company delivery van as necessary.
Ensure goods are properly stacked in the van before deliveries.
The Detroit Warehouse Counter Staff Member must keep the delivery van need and tidy by sweeping it out before and after deliveries.
Double check orders to ensure the proper products are being sent the the customer before deliveries.
Confirm orders with customers upon delivery.
The Detroit Warehouse Counter Staff Member will document all deliveries in the company system with the time left, time delivered, and time returned.
The Detroit Warehouse Counter Staff Member will properly utilize downtime to check stock, organize goods, and keep space clean.

Warehouse Counter Staff (Detroit Area) Job Requirements:

A high school diploma or equivalent is needed for this job.
Able to operate a computer and use software programs such as Word, Outlook, Excel, and company database systems.
A driver’s license and a clean driving record.
Past experience with a lighting wholesaler/distributor would be a serious plus.
Good communication skills with personnel at every level of an organization, especially customers.
Willingness to perform a variety of tasks as they arise throughout the warehouse.

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