Service Rep Summary
Service Rep job opening in Phoenix, Arizona. A company manufacturing heavy equipment, with an emphasis on agricultural machinery, construction equipment, and other manufacturing products, has a Service Rep job opening in the Phoenix, Arizona area. The Service Rep is responsible for providing technical assistance to both dealers and customers experiencing equipment issues in the area. JMJ Phillip’s manufacturing recruiters are seeking a knowledgeable individual with both technical experience and customer service skills to fill the Service Rep job position in Phoenix.
Phoenix Service Rep Overview:
The Service Rep will be required to repair and maintain the machinery across several dealers and customers. To accomplish this, the Service Rep will travel to various sites in the Phoenix area. The ideal candidate for this job will provide outstanding customer service and build relationships with the dealerships in order to preserve the equipment. This job requires travel within the Phoenix Arizona area.
Phoenix Service Rep Job Opening
- The Service Rep runs diagnostics and troubleshoots the machinery in order to resolve problems presented by the dealership/customer.
- This role will utilize repair methods, while diagnosing repairs, to sustain equipment functionality.
- The position will serve as a liaison between the assigned dealership network and the agricultural manufacturer’s headquarters.
- Travel to dealers and customers in the Phoenix, Arizona area to foster relationships.
- Communicate with dealers/customers to effectively resolve equipment issues.
- Promote company products when necessary for the job.
- The Service Rep carries out each job as they are assigned.
Service Rep (Phoenix Area) Job Requirements:
- Strong communicative skills.
- Excellent customer service.
- Extensive technical knowledge on the various pieces of equipment serviced.
- Proficient with the Microsoft Suite, including Word, Excel, and PowerPoint.
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