Senior Service Engineer Summary

Senior Service Engineer job opening in Dallas. A manufacturer of heavy equipment is currently seeking applicants for a Service Engineer Job in Dallas. Our manufacturing recruiters are seeking experienced, problem solving maintenance professionals for this Senior Service engineer job opening in the Dallas area. This job is a great opportunity to work for a market leading company. This job offers competitive compensation as well as a good benefits package.

Dallas Service Engineer Overview:

The Senior Service Engineer will assist equipment dealers as well as internal personnel to furnish an exceptional level of technical support and troubleshooting. The Dallas Senior Service Engineer will maintain a high level of knowledge of company products and maintenance techniques to ensure efficient and effective maintenance. The Dallas Service Engineer will also gather information and relay findings about common issues and particular areas of improvement in order to maximize customer satisfaction and product quality.

Dallas Service Engineer Job Opening

The Dallas Service engineer will Provide highest level of service in order to rectify issues in the first contact, record all actions and recommendations.
Visit industrial equipment deals to assist with technical support, in addition to providing support over the phone and through on-line messages.
Collect equipment, components, or parts for further analysis and root cause research. Create and implement solutions in the field as necessary.
The Dallas Service Engineer will notify company and dealer staff of potential issues a appropriate.
Develop and lead in trainings of proper equipment operation, up keep, and maintenance.
Interface regularly with sales staff, appear at sales events, respond to product complaints or questions as necessary.
Maintain a up to day knowledge of products and industry trends.

Service Engineer (Dallas Area) Job Requirements:

A minimum of a four year degree from an accredited college or university in a field related to heavy equipment or engineering.
Exceptional verbal and written communication skills, comfortable and able to elaborate and explain on repair techniques and mechanical concepts.
Able to explain technical concepts to less mechanically inclined users.
Excellent problem solving skills, able to observe machines and identify the source of malfunctions.
A demonstrated experience and aptitude for mechanical repairs and maintenance.
A proven ability to provide good recommendations on proper equipment operation and upkeep.
Comfortable working with others.
Able to operate the company’s equipment for demonstrations and test purposes.

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