A hardworking Manufacturer is looking for a Customer Service Representative in the greater Pittsburgh, Pennsylvania area.
Pittsburgh, Pennsylvania Customer Service Representative Job Opening
- Assist individuals in downloading company utility applications.
- Answer incoming telephone calls and emails, offering accurate responses to any questions posed.
- Follow up on prior calls and emails to ensure all questions were answered accordingly and elevate individuals to senior team members as necessary.
- Document pertinent information regarding the outcome of all inquiries for the purpose of tracking follow ups.
- Coordinate within the team, ensuring that all requests are able to be handled efficiently and in a timely manner.
Customer Service Representative (Pittsburgh, Pennsylvania) Job Requirements:
- An Associate’s degree, or equivalent related work experience is required.
- At least 3-5 years working in a telephone based customer service based environment.
- Fluency in both Spanish and English is required.
- HR and health benefits experience is preferred.
- A passion for exceptional customer service is required for success in this role.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.