Customer Service Analyst Summary
There is a Customer Service Analyst job opening in the greater Detroit, Michigan area. A leading plastic manufacturer is seeking a qualified and eager candidate to fill a Customer Service Analyst job opening in the greater Detroit, Michigan area. JMJ Phillip’s manufacturing recruiters are seeking a dedicated and experienced leader to fill the Customer Service Analyst job opening in the greater Detroit, Michigan area. This job will be in charge of all customer orders within the department. The company in the greater Detroit, Michigan area is providing a competitive wages and attractive benefits. For a Customer Service Analyst who is looking to take the next step in his or her career, this is a great job opportunity.
Detroit Customer Service Analyst Overview:
The Customer Service Analyst to be located in the greater Detroit, Michigan area, will be responsible for using previous skills and experience to handle all customer orders in conjunction with pricing. It is the job responsibility of the Customer Service Analyst to monitor production schedules to ensure on time delivery to the customers. This job also requires the Detroit, Michigan Customer Service Analyst to manage all shipping and customer related issues and complaints. Additionally, the Customer Service Analyst will also update the current ERP system to ensure accuracy among all departments. The ideal candidate will have strong communication and organizational skills that will be used to help them excel in the role. Finally, the Detroit, Michigan area Customer Service Analyst job will oversee customer communication by effectively listening and maintaining company goals.
Detroit Customer Service Analyst Job Opening
- The Customer Service Analyst is responsible for all customer orders within the department.
- The Detroit, Michigan area Customer Service Analyst will use previous customer service skills to monitor scheduling between production department and customers.
- This role will consist of handling all customer and shipping related concerns and issues.
- The Customer Service Analyst will be able to effectively communicate with customers.
- The Detroit, Michigan Customer Service Analyst will maintain company standards by reviewing challenges and customers ratings.
Customer Service Analyst (Detroit Area) Job Requirements:
- Associate’s degree is required for this job. Bachelor’s degree is preferred.
- At least 2 years of experience in a manufacturing environment is preferred.
- Knowledge of ISO Software.
- Strong communication and organization skills is required for this job.
- Ideal candidates will be proficient in Microsoft Office.