Field Service Rep Summary

Field Service Rep Job Opening in Philadelphia, Pennsylvania. A reputable and global manufacturer of agricultural machinery is currently seeking a Field Service Rep in the greater Philadelphia, Pennsylvania area. The Field Service Representative is going to be a very important part of the company’s customer service department. The company is offering a short work week, a family-oriented environment, and extraordinary job benefits, including fully paid travel and health insurance, to the Field Service Representative who can best interact with dealers in greater Philadelphia, Pennsylvania and fix the company’s various forms of agricultural machinery.

Philadelphia Field Service Rep Overview:

The Field Service Representative will be in charge of repair, upkeep, and maintenance of all machinery that dealers and customers call on. The Field Service Representative will need to travel out to different sites in order to provide customers with excellent customer service on how to resolve equipment issues and better the relationship that the equipment user has with the corporation. This position will be a part of the customer service department.

Philadelphia Field Service Rep Job Opening

The Field Service Rep must troubleshoot and run diagnostics on various pieces of equipment in order to resolve issues and complaints that dealerships and equipment users may have.
The role will require travel out to customer sites throughout greater Philadelphia, Pennsylvania as an extension of the corporation in order to bolster relationships that the company has with them.
The position must communicate with customers on ways to resolve equipment issues.
The Field Service Representative must work within a specified region to keep all dealers satisfied.
The role must utilize reference manuals and hands-on mechanic knowledge in order to fix the equipment.
The position will refer unfixable equipment to corporation for new parts.
Travel is required for this job to go out to customer sites throughout greater Philadelphia and Pennsylvania and perform field service.
The Field Service Representative will fulfill other jobs as assigned.

Field Service Rep (Philadelphia Area) Job Requirements:

A 4 year Bachelor’s degree is required for this job.
Adept customer service and communication skills are essential for this job.
Ability to deal with difficult customers and equipment users in a friendly manner that emphasizes the values that the corporation instills in all of its business interactions.
Proficiency in the Microsoft Office Suite, including Powerpoint, Word, Excel, and Outlook.
Desire and ability to travel.
Great technical knowledge and 5 years of experience working with agricultural machinery or heavy equipment,

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