We are seeking a hands-on Installation Manager to lead and scale complex, multi-site installations involving both hardware and software systems. This role is responsible for building repeatable processes, managing field teams and contractors, and ensuring high-quality execution across all deployment sites.
Position Responsibilities
Installation Strategy & Execution
- Lead end-to-end installation of simulator systems and supporting infrastructure.
- Develop scalable workflows for site readiness, deployment, and testing.
- Ensure consistent, high-quality installations across multiple locations.
Team Leadership & Coordination
- Manage and support installation teams and third-party contractors.
- Provide training and guidance to ensure alignment with operational standards.
- Oversee scheduling and coordination of field activities.
Process Development & Optimization
- Create and refine installation playbooks, SOPs, and training programs.
- Identify opportunities to improve efficiency, quality, and scalability.
- Translate field feedback into process and system improvements.
Post-Installation Support
- Oversee troubleshooting and issue resolution for installed systems.
- Coordinate support efforts to ensure uptime and customer satisfaction.
- Monitor service levels and implement corrective actions when needed.
Safety & Compliance
- Establish and enforce safety protocols for installation activities.
- Conduct regular checks to ensure compliance with standards and regulations.
- Promote a culture of safety and accountability across teams.
Prerequisites
- 5–10+ years of experience in installation operations, AV integration, or similar environments.
- Proven experience managing complex installations involving both hardware and software.
- Strong leadership experience managing field teams and contractors.
- Ability to operate in fast-paced, high-growth environments.
- Willingness to travel frequently as required.
Certifications (Preferred, but not Required)
- Certifications in AV systems, project management, or technical installations are a plus.
What the Role Offers
- Competitive salary: $90,000–$120,000 annually.
- Comprehensive health, dental, and vision benefits.
- Paid time off and company holidays.
- Opportunity to build and scale installation operations in a growing environment.
Why Dallas?
Dallas offers a strong and rapidly growing market for technology-driven entertainment and installations, with access to a skilled workforce and major transportation hubs. The area provides an ideal environment for scaling multi-site operations and supporting nationwide deployments while offering a balanced and vibrant lifestyle.