We are seeking a Regional Manager with a proven track record of operational leadership to oversee multiple locations and ensure alignment with company goals. This hands-on leader will be responsible for optimizing branch performance, managing staff development, and maintaining the highest standards across all operations. The ideal candidate thrives in a fast-paced, growth-focused environment and can drive strategy while remaining engaged in the daily details of branch performance, team development, and customer satisfaction.
Position Responsibilities
- Oversee the day-to-day performance and productivity of all branches in the region
- Align each location’s operations with overarching business objectives
- Monitor daily hours worked and enforce cost-effective staffing strategies
- Maintain high standards for delivery of contracted services, ensuring timeliness, quality, and budget alignment
- Provide strong leadership across operations teams and serve as a role model
- Set clear goals and expectations for branch managers and their teams
- Keep staff engaged through active participation and hands-on management
- Build a succession-ready team through mentoring, professional development, and internal promotion strategies
- Build and maintain relationships with key clients
- Ensure client satisfaction and long-term partnership success
- Evaluate customer service metrics, including CSAT and NPS scores, to drive continuous improvement
- Develop and manage operational budgets, ensuring financial objectives are achieved
- Compare estimated vs. actual contract hours and gross margin, implementing corrective actions as necessary
- Gather, analyze, and act on performance data to drive improvement
- Conduct monthly and quarterly reviews of operational and financial metrics with executive leadership
- Develop strategies to drive revenue growth and improve service performance
- Implement training and safety practices weekly
- Lead process improvement initiatives that enhance efficiency and reduce costs
- Collaborate with other department leads to ensure cohesive strategy execution
Prerequisites
- Education & Experience
- Bachelor’s degree in Horticulture or a related field, or equivalent relevant experience
- 5–10 years of experience in landscape maintenance, operations management, or related industries
- Demonstrated experience in multi-site leadership and operational oversight
- Skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Strong analytical capabilities and time management
- Excellent communication, both written and verbal
- Bilingual in Spanish is preferred
Certifications (Preferred, but Not Required)
- Landscape Industry Certified Manager (CLM)
- Certified Landscape Professional (CLP)
- Certified Irrigation Contractor
- Experience with Aspire software
What the Role Offers
- Hands-on leadership in a fast-growing, team-driven company
- Direct influence on regional performance and long-term strategic outcomes
- Opportunities to develop and mentor high-performing teams
- A role that blends operational leadership, customer engagement, and innovation
Why Lewisville?
Lewisville offers the perfect blend of suburban comfort and business opportunity. With its proximity to a major metro area, strong infrastructure, and a robust workforce, it’s an ideal hub for regional operations. Professionals who thrive on meaningful work and strong community values will find Lewisville to be a vibrant, welcoming place to grow and lead.