We are seeking a highly organized Office Administrator to oversee daily office operations and ensure efficient administrative support. In this role, you will manage administrative staff, maintain records, support senior management, and help ensure compliance with company policies and procedures.

Position Responsibilities

Office Management

Direct office activities to maintain efficiency and compliance with policies.
Maintain office supplies inventory and manage internal accounts.
Prepare agendas, coordinate travel, and maintain calendars for senior management.

Staff Supervision

Directly manage Office Assistant, IT, Data Entry Clerk, and Production Scheduler.
Assign responsibilities, plan workflows, train employees, and appraise performance.
Address complaints, resolve conflicts, and enforce office procedures.

Records & Documentation

Maintain employee files and sensitive documentation.
Ensure accuracy and proper filing of records and reports.

Quality & Process Support

Assist in maintaining Quality Management System (QMS) compliance with ISO 9001:2015 standards.
Monitor procedures, identify inefficiencies, and support process improvements.

Prerequisites

Bachelor’s or Associate’s degree in Business or related field, or equivalent experience.
Proficiency in general computer use, data entry, and accounting software.
Strong communication, organizational, and problem-solving skills.
Ability to supervise and coordinate multiple staff members effectively.

Certifications (Preferred, but not Required)

Office management or business-related certifications are a plus.

What the Role Offers

Competitive salary between $47,000 – $54,000.
Opportunities for professional development and career growth.
Exposure to quality management systems and administrative leadership responsibilities.

Why Watertown?

Watertown provides a supportive and well-established community for administrative operations. Working here allows you to lead a capable administrative team while contributing to smooth and efficient organizational operations in a growing local business environment.