We are seeking a Manager of Information Technology to oversee and maintain computer and telephone systems, ensuring secure and efficient operations. In this role, you will plan, implement, and support IT infrastructure, providing guidance and support to staff while maintaining system integrity and compliance.
Position Responsibilities
System Installation & Maintenance
- Install, configure, and maintain computer hardware and software.
- Ensure backup systems operate effectively and data is protected.
- Implement new hardware and software purchases to meet organizational needs.
Security & Compliance
- Ensure software licensing compliance.
- Protect data from internal and external security threats.
Support & Troubleshooting
- Provide technical support to staff for IT systems and telecommunication options.
- Resolve technical issues promptly and document solutions.
Quality & Process Improvement
- Assist in maintaining Quality Management System (QMS) compliance with ISO 9001:2015 standards.
- Monitor procedures, identify inefficiencies, and collaborate with management to improve processes.
Prerequisites
- Associate’s degree in IT, computer science, or related field, or equivalent experience.
- 1–2 years of relevant IT experience or equivalent combination of education and experience.
- Strong verbal and written communication skills.
- Ability to solve practical problems and work independently.
Certifications (Preferred, but not Required)
- IT certifications such as CompTIA, Microsoft, or Cisco are a plus.
What the Role Offers
- Competitive salary between $47,000 – $54,000.
- Opportunities to develop IT skills and advance in technology leadership.
- Exposure to quality management systems and process improvement initiatives.
Why Watertown?
Watertown provides a stable and growing community with access to essential IT infrastructure and resources. Working here allows you to contribute to reliable technology operations in an organization committed to continuous improvement and quality standards.