We are seeking a highly skilled and customer-focused Key Account Manager – Data Centers to lead and expand strategic relationships within the data center sector. This role involves working closely with stakeholders to deliver innovative, high-performance, and sustainable solutions while driving long-term value creation and commercial success. The ideal candidate is a strategic thinker with a proven ability to manage complex accounts and foster lasting partnerships.
Position Responsibilities
Account Strategy & Growth
- Develop and execute strategic account plans for key customers and partners.
- Identify new business opportunities across product lines, services, and solutions.
- Drive revenue growth, profitability, and customer satisfaction.
Stakeholder Relationship Management
- Build and maintain strong relationships with senior-level stakeholders, including developers, contractors, consultants, and end users.
- Position the company as a trusted strategic partner and influence project specifications.
- Serve as the main point of contact, ensuring consistent communication and alignment with client needs.
Collaboration & Internal Alignment
- Partner with cross-functional teams such as Engineering, Operations, and Marketing to deliver tailored solutions.
- Provide market and customer insights to support innovation and product development.
- Lead account reviews, business cases, and forecasting to align with company objectives.
Market & Industry Expertise
- Stay informed on market trends, technological advancements, and sustainability initiatives in the data center industry.
- Represent the organization at industry events and trade shows to enhance visibility and thought leadership.
Prerequisites
- Bachelor’s degree in Business, Engineering, or a related field (MBA preferred).
- 8+ years of experience in key account management, sales, or business development.
- Proven success in managing large, complex accounts and engaging with senior stakeholders.
- Strong understanding of the data center ecosystem, including hyperscale and colocation operators.
- Excellent communication, negotiation, and presentation skills.
- Ability to collaborate effectively across teams and cultures.
- Strong business acumen and strategic thinking abilities.
- Willingness to travel as needed.
Certifications (Preferred, but not Required)
- Key Account Management certification.
- Project Management Professional (PMP).
- Data Center or Energy Management certifications.
What the Role Offers
- Competitive salary range of $140,000 to $180,000.
- Annual performance-based bonus opportunities.
- Comprehensive health, wellness, and retirement benefits.
- Flexible work arrangements with opportunities for growth and leadership.
- Exposure to cutting-edge technologies and sustainable innovations in the data center market.
Why Malvern?
Malvern offers a dynamic business environment and access to a highly skilled professional community. It’s known for its blend of innovation and quality of life, providing professionals with access to top-tier industry events, collaboration opportunities, and a balanced lifestyle. With its strong connection to advanced manufacturing and technology sectors, Malvern serves as an ideal hub for professionals seeking to make an impact in the growing data center industry.