We are seeking a motivated Inside Sales Representative to join our team and support business growth by managing client relationships, generating sales opportunities, and providing excellent customer service. The ideal candidate will have strong communication skills, a results-driven mindset, and the ability to work collaboratively with internal teams to meet sales goals.
Position Responsibilities
Sales & Lead Generation
- Identify and qualify new sales opportunities through inbound and outbound communication.
- Maintain and grow relationships with existing clients.
- Prepare and present quotes, proposals, and product information to customers.
Customer Support & Coordination
- Respond promptly to customer inquiries regarding products, pricing, and availability.
- Collaborate with internal teams to ensure timely order fulfillment and delivery.
- Resolve customer issues and provide exceptional service throughout the sales process.
Reporting & Administration
- Maintain accurate records of sales activities and customer interactions.
- Track and report sales performance metrics.
- Support management with sales forecasts and pipeline updates.
Prerequisites
- Proven experience in inside sales or customer service roles.
- Strong communication and interpersonal skills.
- Ability to manage multiple accounts and priorities efficiently.
- Proficiency with Microsoft Office Suite and CRM software.
- Results-oriented with a proactive approach to achieving sales targets.
Certifications (Preferred, but not Required)
- Sales or customer service training/certification.
- CRM or sales software certification.
- Industry-specific knowledge or technical certifications relevant to the product line.
What the Role Offers
- Competitive salary range of $65,000 – $72,000, depending on experience.
- Opportunity to work in a collaborative and growth-oriented sales environment.
- Exposure to a variety of clients, products, and sales processes.
- Professional development and advancement opportunities.
Why Birmingham?
Birmingham provides a strong commercial and industrial base, offering inside sales professionals access to a dynamic business community. The city’s infrastructure, skilled workforce, and supportive environment make it ideal for developing client relationships and growing a successful career in sales.