We are seeking a motivated Sales Technician to sell and service a portfolio of material handling products within an assigned territory. Reporting directly to the Fleet Services Manager, this role is responsible for driving sales of assembled equipment, parts, and services to both established and new customers with material handling requirements.

Position Responsibilities

Customer Engagement & Sales

Travel to population centers within the territory on a pre-established weekly schedule, calling on targeted customers and prospect accounts.
Develop new opportunities through territory knowledge, assigned leads, pre-planning, cold calls, and on-site demonstrations.
Establish and maintain trust and strong relationships through consistent, professional, and ethical business practices.

Equipment Assessment & Service

Inspect customer equipment and provide recommendations or quotes regarding maintenance, repair, upgrades, or replacements.
Demonstrate products and solutions that help customers reduce costs, increase capacity, and improve operator safety and productivity.
Perform assembly and repair of mechanical equipment as needed.

Logistics & Inventory

Manage truck inventory, ensuring accuracy and timely ordering.
Negotiate the best methods of product supply, including on-site inventory management, consignment, direct delivery, drop-ship, or truck-to-customer shipping.

Reporting & Compliance

Document and communicate all sales call information, including customer needs, applications, challenges, and product performance.
Prepare weekly reports and account for travel and business expenses.
Maintain assigned equipment, including company vehicle, tools, computer, cell phone, and GPS.
Attend regular product, safety, and maintenance training.

Prerequisites

High school diploma or equivalent (college coursework a plus).
Valid driver’s license with a clean record; must be able to complete a DOT medical examiner’s certificate.
3–5 years of experience in a self-directed sales and/or service role with direct customer interaction.
Strong communication and relationship-building skills.
Demonstrated ability in cold calling, prospecting, and new customer development.
Basic knowledge of product assembly, inventory management, and mechanical repair.
Computer proficiency with the ability to adapt to proprietary software.
Ability to work independently in a virtual environment and manage multiple priorities.

Certifications (Preferred, but not Required)

DOT medical certification.
OSHA safety training.

What the Role Offers

Salary range: $60,000 – $75,000.
Opportunity to manage a defined sales territory with established accounts and growth potential.
Company-provided truck, tools, and equipment.
Comprehensive product and safety training.
Direct impact on customer operations by providing solutions that improve efficiency, safety, and productivity.

Why Concord?

This role offers the chance to work with a diverse customer base across industries such as foodservice, beverage, parcel delivery, logistics, healthcare, and industrial markets. The territory provides a dynamic environment where strong customer relationships and problem-solving skills can make a measurable impact. You’ll have the opportunity to represent highly regarded products, engage with leading organizations, and grow both personally and professionally in a supportive, team-oriented culture.