We are seeking a strategic and results-oriented Regional Director to oversee operations across multiple locations, ensuring consistent performance, customer satisfaction, and alignment with business objectives. This leadership role is responsible for managing and mentoring location-level managers, driving operational excellence, and implementing best practices across the region. The ideal candidate will bring a strong background in multi-site operations, team development, and customer-centric leadership.
Position Responsibilities
Regional Oversight & Operational Leadership
- Provide hands-on leadership to location managers and staff to ensure smooth and efficient operations
- Monitor and manage performance metrics, operational goals, and customer satisfaction levels
- Drive standardization of processes and policies across all locations to ensure consistency and quality
Team Development & Performance Management
- Coach, mentor, and support local management teams to foster leadership growth and operational ownership
- Identify training needs and development opportunities for staff to enhance performance and engagement
- Conduct regular site visits to provide support and ensure compliance with company standards
Strategic Planning & Execution
- Collaborate with senior leadership to execute regional growth strategies and expansion initiatives
- Analyze market trends and customer feedback to inform regional improvements and new opportunities
- Lead the implementation of strategic initiatives that drive efficiency, profitability, and long-term growth
Financial & Budget Management
- Oversee regional budgets, ensuring financial targets are met or exceeded
- Monitor revenue, expenses, and resource allocation to support optimal performance
- Provide regular financial reports and updates to senior leadership
Prerequisites
- Minimum 5–7 years of experience in multi-unit or regional management roles, preferably in retail, service, or operations-intensive industries
- Proven success leading high-performing teams and driving performance across multiple locations
- Strong business acumen, organizational, and communication skills
- Ability to travel regionally on a regular basis
Certifications (Preferred but Not Required)
- Bachelor’s degree in Business Administration, Management, or a related field preferred
- Leadership or operations management certifications are a plus
What the Role Offers
- A key leadership role with the ability to shape regional operations and influence company growth
- Dynamic and fast-paced work environment with a focus on people and performance
- Supportive culture that values accountability, development, and continuous improvement
- Salary Range: $100,000 – $110,000 based on experience and qualifications
- Opportunities for advancement within a growing organization
Why Nashville?
Nashville offers an ideal combination of cultural vibrancy and economic opportunity, making it a perfect base for a regional leadership role. With its central location, thriving business community, and rich quality of life, Nashville provides easy access to key markets while offering a supportive and energetic environment for professionals. Whether you’re looking to expand your leadership career or take on a broader operational challenge, Nashville is a great place to build your future.