We are seeking a Regional Manager with a proven track record of operational leadership to oversee multiple locations and ensure alignment with company goals. This hands-on leader will be responsible for optimizing branch performance, managing staff development, and maintaining the highest standards across all operations. The ideal candidate thrives in a fast-paced, growth-focused environment and can drive strategy while remaining engaged in the daily details of branch performance, team development, and customer satisfaction.

Position Responsibilities

Oversee the day-to-day performance and productivity of all branches in the region
Align each location’s operations with overarching business objectives
Monitor daily hours worked and enforce cost-effective staffing strategies
Maintain high standards for delivery of contracted services, ensuring timeliness, quality, and budget alignment
Provide strong leadership across operations teams and serve as a role model
Set clear goals and expectations for branch managers and their teams
Keep staff engaged through active participation and hands-on management
Build a succession-ready team through mentoring, professional development, and internal promotion strategies
Build and maintain relationships with key clients
Ensure client satisfaction and long-term partnership success
Evaluate customer service metrics, including CSAT and NPS scores, to drive continuous improvement
Develop and manage operational budgets, ensuring financial objectives are achieved
Compare estimated vs. actual contract hours and gross margin, implementing corrective actions as necessary
Gather, analyze, and act on performance data to drive improvement
Conduct monthly and quarterly reviews of operational and financial metrics with executive leadership
Develop strategies to drive revenue growth and improve service performance
Implement training and safety practices weekly
Lead process improvement initiatives that enhance efficiency and reduce costs
Collaborate with other department leads to ensure cohesive strategy execution

Prerequisites

Education & Experience
- Bachelor’s degree in Horticulture or a related field, or equivalent relevant experience
- 5–10 years of experience in landscape maintenance, operations management, or related industries
- Demonstrated experience in multi-site leadership and operational oversight
Skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Strong analytical capabilities and time management
- Excellent communication, both written and verbal
- Bilingual in Spanish is preferred

Certifications (Preferred, but Not Required)

Landscape Industry Certified Manager (CLM)
Certified Landscape Professional (CLP)
Certified Irrigation Contractor
Experience with Aspire software

What the Role Offers

Hands-on leadership in a fast-growing, team-driven company
Direct influence on regional performance and long-term strategic outcomes
Opportunities to develop and mentor high-performing teams
A role that blends operational leadership, customer engagement, and innovation

Why Lewisville?

Lewisville offers the perfect blend of suburban comfort and business opportunity. With its proximity to a major metro area, strong infrastructure, and a robust workforce, it’s an ideal hub for regional operations. Professionals who thrive on meaningful work and strong community values will find Lewisville to be a vibrant, welcoming place to grow and lead.