Customer Service Manager Summary
Customer Service Manager job opening in Los Angeles, California. A company that specializes in the food and manufacturing industries is now looking to fill a Customer Service Manager job opening in Los Angeles, California. This company is currently undergoing expansive growth and will be delegating a great deal of responsibility to the Customer Service Manager for retaining business and working with clients on ways in which the company can continue to serve. JMJ Phillip’s customer service recruiters are seeking out strong leaders whom have experience working with large vendors and retail grocers.
Los Angeles Customer Service Manager Overview:
For this job, the Customer Service Manager must manage a team of Customer Service Representatives to ensure that orders are placed and delivered on-time with company clients while working out of the greater Los Angeles, California area. Additionally, this role must oversee that all accounts are accurately entered into the company’s enterprise resource planning (ERP) system, ensuring accuracy of info and data. The Customer Service Manager will be a part of the procurement and supply chain departments as a part of this job and will be expected to strategize methods in which the procurement department can cut costs, bolster relationships, and improve business functions.
Los Angeles Customer Service Manager Job Opening
- This role will take on any additional jobs as given by the company’s Director of Customer Service.
- There will be little to no travel outside of greater Los Angeles, California required for this role.
- The position must come up with workflow processes that improve efficiencies and cut down on costs.
- This Los Angeles job must spearhead and oversee the development of new accounts.
Customer Service Manager (Los Angeles Area) Job Requirements:
- A 4-year degree in a business-related field is required for this job.
- At least three years of on-the-job experience in customer service.
- Self-motivation and initiative.
- Ability to communicate both written and verbally.
- Experience with retail supply chain is greatly preferred for this position.
Job postings expire in 30 days but feel free to upload your resume at any time as many of our job openings are not public.