Divisional Service Representative Summary

Divisional Service Representative job opening in Atlanta. A manufacturer of industrial equipment is currently seeking candidates for a Divisional Service Representative job in Atlanta. Our manufacturing recruiters are seeking motivated, engaging technical service professionals for this Divisional Service Representative job opening in Atlanta to join a team responsible for the training and education of equipment dealer technicians. A strong benefits package and compensation are available for the right candidate, along with the opportunity to contribute and grow within a large organization.

Atlanta Divisional Service Representative Overview:

The Atlanta Divisional Service Representative will serve as the technical liaison between the manufacturer and equipment vendors. A candidate with excellent interpersonal skills is ideal, as the role will be responsible for building and maintaining relationships with dealers and customers. The Divisional Service Representative will work alongside personnel across multiple departments to effectively communicate relevant product information and technical specifications. The job places a strong focus on customer satisfaction by ensuring, both internally and externally, a thorough company product understanding.

Atlanta Divisional Service Representative Job Opening

Divisional Service Representative will exercise knowledge gained from technical manuals to provide customers and dealers with up-to-date product information.
The job will promptly address customer service issues, communicating and negating potential disputes between customer and dealer.
Atlanta Divisional Service Representative will ensure required and valid certifications for product and equipment dealers
The job is responsible for dealer technician training, relaying sales and support staff with updated product information.
The position will maintain training-related inventory and supplies for the use of service department employees.
Divisional Service Representative may be responsible for the development and execution of projects in support of larger organizational objectives.

Divisional Service Representative Atlanta Area Job Requirements:

College or vocational training specialized in agriculture is required.
Excellent customer relation skills are necessary.
Operation of tractors and related equipment in demonstration of technical product information.
The job requires at least 2 years of experience, 3-4 years preferred.
Effective communication and writing proficiency are required for this position.
Must possess technical knowledge of tractors and related equipment.
The job requires proficient computer skills and experience with Microsoft Office.
Familiarity with Lotus Notes or similar software preferred
Travel may be required for this position.

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