We are seeking a motivated and customer-focused Sales Technician to support sales and service activities within an assigned territory. The ideal candidate will have a strong mechanical aptitude, excellent communication skills, and a passion for building lasting relationships with customers. This role combines sales, technical service, and field support to provide material handling solutions that meet customer needs and drive business growth.

Position Responsibilities

Sales and Customer Relationship Management

Develop and maintain relationships with existing and potential customers across assigned industries.
Travel within the territory to meet clients, assess needs, and provide solutions for equipment, parts, and services.
Conduct on-site product demonstrations and recommend maintenance, repair, or replacement options.
Negotiate sales and service agreements while maintaining a customer-first approach.

Service and Technical Support

Inspect, assemble, and maintain material handling equipment to ensure optimal performance.
Provide hands-on support for installations, upgrades, and repairs as needed.
Manage truck inventory, order parts, and maintain accurate service documentation.
Ensure all equipment and vehicles are properly maintained and compliant with safety standards.

Territory and Business Development

Identify and pursue new business opportunities through prospecting, cold calls, and lead generation.
Plan weekly travel schedules to efficiently cover assigned areas and customer accounts.
Communicate customer feedback, product performance, and competitive insights to management.
Collaborate with the broader sales and operations teams to support regional growth objectives.

Reporting and Compliance

Complete weekly activity reports, expense documentation, and equipment logs.
Ensure compliance with company policies, OSHA standards, and safety procedures.
Participate in ongoing product training and stay current on product specifications and technologies.

Prerequisites

High school diploma or equivalent required; college coursework preferred.
3–5 years of experience in sales, technical service, or field support, ideally in material handling or industrial equipment.
Strong mechanical aptitude and hands-on experience with equipment assembly and repair.
Proven ability to manage a territory independently while maintaining customer satisfaction.
Excellent communication, organization, and problem-solving skills.
Proficiency in Microsoft Office and familiarity with inventory or CRM systems.
Valid driver’s license with a clean driving record; ability to travel extensively within the assigned region.

Certifications (Preferred, but not Required)

DOT Medical Examiner’s Certificate
OSHA Safety Certification
Technical or Mechanical Equipment Training Certification

What the Role Offers

Competitive salary range: $60,000.00 – $75,000.00
Comprehensive benefits package, including health, dental, and retirement plans.
Company-provided vehicle, tools, and equipment.
Opportunities for professional development and advancement.
A supportive and collaborative team environment.

Why Boston?
Boston provides a strong industrial and commercial market with diverse distribution, logistics, and service-based industries—making it an excellent environment for professionals passionate about delivering innovative material handling solutions and building long-term customer partnerships.