We are seeking an experienced General Manager, Maintenance to serve as the primary point of contact for maintenance operations and act as the bridge between operational leadership and transit partners. This role will oversee a large-scale maintenance team and drive continuous improvement across departments to ensure reliable, efficient, and cost-effective service delivery. The ideal candidate will be a strategic leader with deep expertise in rail operations and maintenance, strong leadership capabilities, and the ability to influence change in a complex, high-performance environment.
Position Responsibilities
Leadership & Team Management
- Lead and manage a maintenance workforce of over 700 employees, ensuring high performance, engagement, and compliance with policies and regulations.
- Supervise, mentor, and coordinate management teams to maximize efficiency and drive accountability.
- Foster a culture of safety, continuous improvement, and operational excellence.
Maintenance Operations
- Oversee all maintenance activities to ensure safe, timely, and customer-focused rail operations.
- Monitor maintenance performance reports and coordinate with railway traffic control centers to ensure daily performance aligns with operational plans.
- Respond immediately to deviations, incidents, and maintenance issues, ensuring proper investigation, reporting, and preventive measures.
Training & Compliance
- Ensure training and refresher programs are developed and implemented to maintain a highly skilled maintenance team.
- Oversee compliance with Canadian Rail Operating Rules (CROR) and other relevant standards.
- Conduct operational audits to assess adherence to safety, quality, and performance requirements.
Financial & Strategic Oversight
- Manage and control maintenance budgets, ensuring expenditures align with financial objectives.
- Design and implement policies and procedures that enhance operational efficiency and cost-effectiveness.
- Provide accurate and timely financial and administrative reports to senior leadership.
Cross-Functional Collaboration
- Act as liaison between site leadership and corporate functions, ensuring transparency and alignment.
- Work collaboratively across departments to support strategic initiatives and long-term service goals.
Prerequisites
- Minimum 10 years of progressive management experience in a maintenance or manufacturing environment.
- Strong knowledge of rail operations, rules, and regulations.
- Proven track record of leading large teams and driving operational improvements.
- Strong financial acumen with experience in budgeting and long-range planning.
- Exceptional communication and interpersonal skills, with the ability to influence at all levels.
- Proficiency in MS Office and related tools.
Certifications (Preferred, but not Required)
- CROR Qualification
- Locomotive Engineer certification
- Rules Qualification (rail operations)
What the Role Offers
- Competitive salary range of $180,000–$200,000 annually
- Opportunity to lead and transform one of the largest rail maintenance teams in the region
- High-impact role with visibility to executive leadership and transit partners
- Career advancement opportunities in a dynamic, complex rail environment
Why New York?
With its global connectivity and central role in North America’s transportation network, New York provides an unparalleled hub for leadership in rail and transit operations. Its proximity to key business centers, access to highly skilled talent, and strong demand for efficient public transportation make it an ideal environment to drive impactful change in maintenance operations. This role offers the opportunity to contribute to a region where reliable rail service directly shapes economic growth, daily commuting, and long-term transit innovation.